With the launch of Google Messaging, businesses can now chat with Google My Business visitors right from the Birdeye Inbox. Once set up, Google messages arrive in the businesses’. Birdeye Inbox allowing them to instantly respond and connect with hot leads on Google.
Businesses can choose to get alerted instantly, assign messages to teams and also track Google messages at a brand level. Google Messaging is available as a part of Birdeye Interactions and can be set up any time. To know more about Google messaging and the set up process, read the help center article.