Introducing Team Chat to Birdeye InboxNewChat with your team, share files, and collaborate better with Team Chat
Hubspot Research shows that 90% of customers rate an "immediate" response as essential when they have a customer service question, and about 60% of customers define "immediate" as 10 minutes or less. To be able to streamline your internal communication, Birdeye just launched Team Chat in Beta to help teams collaborate more efficiently. The new solution allows users to chat in real time, regardless of location. Team Chat, within the Birdeye Inbox, helps streamline all conversations under one roof. Grow your business and improve customer experience by enabling your teams to work together.
1:1 Instant messaging: Message and share files with any individual user
Team messaging: Chat in a group and exchange messages or files within a team
File sharing: Share JPG, PNG, and PDF, documents
No more lost messages or files: Messages and files are stored indefinitely. No worrying about lost messages or files
Want to learn how to set up? Learn more.