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UPP Global
- Parking
- Portland, ME
About this business
Location details
496 Congress St, # 3, Portland, ME, 04101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unified Parking Partners in **********, ** has a parking lot in the center of town across from the ********************** It has no notice of hourly parking rates. The phone app is difficult to use, so I used the kiosk, which was also hard to use because of the glare on the plastic cover. I paid $33.00 to park for 2 hours, which is exorbitant. My friends who were meeting me for lunch had a very hard time finding parking and also using a phone app, so they were 30 minutes late. So, I was 30 minutes late in leaving the parking... read more
I paid at the machine for parking. Before my time expired, there was a ticket issued for my car for $63.00! This is robbery!! The charges given by this unscrupulous company far exceed normal are pricing for parking.BEWARE. DO NOT DO ANY BUSINESS WITH THIS COMPANY!
FL Parking Co. - ****** Pass ????? DO NOT PARK HERE. We parked at 5:46 and paid for two hours of parking while we ate at ******* across the street. When we left the restaurant about 7:10 PM and returned to our car, there was already a ticket for nonpayment or expired parking, which was printed at 6:20 PM. This is well before our two hours of parking which would expire at 7:46 PM.This company is not professional and has really bad reviews online.
FL Parking Co. - ****** Pass ????? DO NOT PARK HERE. We parked at 5:46 and paid for two hours of parking while we ate at ******* across the street. When we left the restaurant about 7:10 PM and returned to our car, there was already a ticket for nonpayment or expired parking, which was printed at 6:20 PM. This is well before our two hours of parking which would expire at 7:46 PM.This company is not professional and has really bad reviews online.
Business response:
We'd be happy to help you with this issue. Please reach out to us at ********************************** for assistance.
Fraud trying to charge me even when paid.Gave me a ticket even though it shows paid I have the text and receipt as proof. How do we file a class action this is illegal.
Fraud trying to charge me even when paid.Gave me a ticket even though it shows paid I have the text and receipt as proof. How do we file a class action this is illegal. We have reviewed your case and confirmed that we previously responded and cleared the notice as a courtesy. Although your payment was made for a different location, we still chose to void the citation to assist you. Thank you,UPP Support
Business response:
This is correct. They promptly responded and resolved this matter. I am extremely grateful.
Fraud trying to charge me even when paid.Gave me a ticket even though it shows paid I have the text and receipt as proof. How do we file a class action this is illegal.
Business response:
We have reviewed your case and confirmed that we previously responded and cleared the notice as a courtesy. Although your payment was made for a different location, we still chose to void the citation to assist you. Thank you,UPP Support
I paid $30 for parking at a UPP Global-operated lot in *****************. Despite paying at the end of my parking session in good faith, I still received a citation. When I contacted UPP Global, they claimed that my payment only covered part of the time, and therefore the citation was valid but they refused to refund the money I paid or cancel the violation.There were no clear signs or alerts in the parking lot or payment system indicating that paying upon departure would result in an automatic citation or that the system wo... read more
Business response:
Hello, and thank you for reaching out. Wed like to gather some additional details regarding your experience so that we can assist you further.Please email us at ********************************** with the subject line BBB. In your email, kindly include the following information:-License plate number-Proof of payment-Notice numberPlease note that if a ****** exceeds their paid time without extending, or does not pay for parking before leaving a vehicle parked, the resulting notice is considered valid by both private parking c... read more
What a business model. Make sure that the credit card reader doesn't work, the scan service doesn't work, the texting service doesn't work, then, when a customer is unable to pay, charge them $63 to park for 88 minutes. Too bad I can't report zero stars.
Business response:
Hello,We would like to kindly remind you that in order to remain parked in our lot, a valid payment must be made. If payment is not received, parking privileges are no longer valid, and a notice may be issued in accordance with our policies.Please note that our signage on-site clearly outlines the payment requirements and is visible to all parkers. For any issues or questions, our support team is available by email at ********************************** or by phone at ************.We did receive an email from you, and our tea... read more
Frequently asked questions about UPP Global
How is UPP Global rated?
UPP Global has a 2.2 star rating with 426 reviews.
When is UPP Global open?
UPP Global is closed now. It will open on Monday at 9:00 a.m.