This profile has been claimed by the business owner or representative.
UPP Global
- Parking
- Portland, ME
About this business
Location details
496 Congress St, # 3, Portland, ME, 04101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
North Beach Parking Plaza in ********** Beach. Absolute **** off and thieves. Charged me $44 for 2 hours of parking. Nowhere on their signs was it displayed that this garage is a 24 hour rate ONLY! Their response is I'm supposed to assume that when entering the garage. BBB please do something about thieves like this and regulate them and their operation. Businesses like this should be fines for FALSE ADVERTISEMENT of their rates.
Business response:
<p>Thank you for your time and reaching out. Please note when you pull into the garage you will see there is a sign that says price with an arrow indicating the cost of parking on the screen. If the ****** does not want to be pay the cost displayed at the time, they are free to exit the garage without payment.</p><p></p><p>Thank you</p>
Highway robbery and a risk to ********** tourist trade. NO RATES ARE POSTED. The tourist industry is important to ******** and, in good conscience, I cannot recommend your business to anyone. Like others whom you have ripped off, we will never use your services again. I would encourage the **************** to ban your services in the interest of protecting visitors and Mainers.
Liars and thieves. Do not use this company! They are crooked. They do not allow any option for hourly parking. They charged my card $33 for one hour of parking! Absolutely ridiculous. Nowhere on the meter is it marked that you are forced to pay for all day parking. Very unethical company. From everyones reviews here you can see that they should not be in this business and they should get their business license taken from them. I am going to report to the Better Business Bureau. They are scam artists.
Business response:
Greetings,<br style="box-sizing: border-box; color: rgb(18, 18, 18); font-family: proxima-nova, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);"><br style="box-sizing: border-box; color: rgb(18, 18, 18); font-family: proxima-nova, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);">As previously mentioned, our parking meters offer a comprehensive service beyond mere billing for parking. To initiate the process, customers are required to input their vehicle's license plate number and proceed... read more
Just an awful experience from beginning to end. We actually, double paid for our parking because we were unaware of the transaction having gone through. No printed receipt, nothing.Ended up that we were late returning to our car so our having double paid actually ended up covering us, but that did not stop us from being issued a citation. A negative situation turned positive, only to turn negative again.Attempt to resolve: KNOCK YOURSELF OUT! Don't even bother reading the rest of this review, try and get on the company web-s... read more
Business response:
<p>Hello ******,</p><p>We would love to look into your case for you, could you please provide us a citation number as well as the last four of your card so we can look up your payment. You can send this information to *********************************** Please make sure to include the information requested and in the subject line please put BBB</p><p>Thank you</p>
Below one star....zero. The parking **** who works for this company sat in her truck when my daughter pulled in to the lot across from **********************. She asked my daughter if she was parking and she said "yes, my daughter is still sitting in the car" as she went to the kiosk to pay. She backed in to the parking space so the woman could not have seen her plate because she was still in her truck. She paid $19.80 for 3 hours, got her daughter and went across the street. She came back 3 hrs. later to extend her time by ... read more
Business response:
<p>Hello, we are sorry to hear about the issue you had while parking in one of our lots. We want all our customers to have a good experience with us. If you would not mind reaching out to us @ ********************* or call us at ************ we would love to help you. We look forward to your call.</p><p></p><p>Thank you</p>
This is a scam. I parked in a lot near a restaurant. We paid the high parking fee and I received a citation for $63. Ten minutes after we paid. Absolutely insane. Did they not check????? This company is a giant scam.
Business response:
A citation would only be received after payment if the license plate is not actively registered in the system. This can occur if the citation has been entered incorrectly, parking time has lapsed, or if payment was made at the wrong meter. Please reach out to us directly and we would be happy to investigate this further. ************.
This is a scam. I parked in ******** in a lot near a restaurant. We paid the high parking fee and I received a citation for $63. Outrageous.
Business response:
Hello, please feel free to reach out to our office to appeal your citation. Please have available proof of payment and your citation number. ************ Thank you.
How is this highway robbery allowed? Zero stars.To park in in unpaved gravel dirty lot for 2 hours cost $14.I was late and they charged me $63. When I went to pay it a few days later, I saw that I could have saved $20 by paying it the day before. Still $43 is excessive. UGGGGHHHH...horrible.
Can I leave zero stars??? My daughter was charged 55 dollars to park near Caddys for 4 hours. When she returned her car was blocked in along with others..she was told oh well can't do anything about it by the attendant. Thankfully she has a tiny car and was able to squeeze through Over the curb. We live in NY. I have no issues paying to park but this was ridiculous. How is this legal???
Frequently asked questions about UPP Global
How is UPP Global rated?
UPP Global has a 2.2 star rating with 425 reviews.
When is UPP Global open?
UPP Global is closed now. It will open tomorrow at 9:00 a.m.