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Van Cadillac of Kansas City
- Car Dealers
- Kansas City, MO
About this business
Location details
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst experience I ever had. They were not up front on the situation, wouldnt even take a deposit or explain why. Presented a car as used, then changed to as is, and wanted us to make an offer on a car that should not have been shown because of its cleanliness. Agreed with salesperson that we could make deposit and to come back after car was cleaned and inspected then the sales manager intervened and would not allow that. Went to competitor and bought a car there. General manager sent an email to which we replied, and never ... read more
Wasnt happy with the services provided
Business response:
Customer service is always a top priority to us, and its disappointing to hear that we didnt exceed your expectations. In order to best address your concerns, we would like to hear more about what made your experience with us less than satisfactory. At your earliest convenience, please reach out to me at 855-971-8381. Kim Kloth, Customer Relations Manager
Continued problems with my A/C after my initial visit. Car is now making noises & and I still need to bring it back AGAIN to get fixed at my Convenience. I have been in touch with the GM Manager who was helpful. Hope for a better experience next time.
Business response:
We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. At your earliest convenience, please reach out to our Customer Relations Manager, Kim Kloth, at 855-971-8381 or kkloth@kcchevycad.com.
Very rude no customer service
Im sure the work was ok., Not white glove service
They did not fix the problem.
Alignment was not performed correctly. Steering wheel was not indexed and still pulled to the right. Now I have to return to try and get the problem corrected and take more time away from work.
They didnt even fix the problem. I had to drive all the way to Lees summit to get it fixed at the best Chevrolet dealership! Van has been nothing but problems! Ill NEVER be going back! No one in my family will either!
Dont waste your time. But it is a car dealership so what do you expect ?
Frequently asked questions about Van Cadillac of Kansas City
How is Van Cadillac of Kansas City rated?
Van Cadillac of Kansas City has a 4.5 star rating with 1,781 reviews.
When is Van Cadillac of Kansas City open?
Van Cadillac of Kansas City is closed now. It will open tomorrow at 7:00 a.m.