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Van Hyundai
- Car Dealers
- Carrollton, TX
About this business
Location details
1825 North I-35 East, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
The place is a dump was afraid to sit down. . The sales person did not inform me of changes made , to my car being ready . I asked her if she could find out information on another car that I needed repaired . She did none of that . Since she made the sale . She doesn’t have time.. we were thinking of purchasing another car next year. But we will go somewhere else .’and we will not recommend Van Hundai .
We took interest in a Hyundai Elantra here listed for 13,295 and arranged the test drive. Car was great, manager would sell for 16k including TT&L. Okay, that's roughly $1,600 more than the online price but we wanted the car. My personal bank wouldn't approve an auto loan due to it's year model but could do a personal loan at 9.99%. Stating they could do better, we agreed to allow them to get financing. Nine hard inquiries to my husband's credit only to come back with an interest rate higher than the personal loan at 10.2%. ... read more
Business response:
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Abdullahi Babalola at Ababalola@vanhyundai.com and we will do our best to make this better.
Horrible experience. They take advantage of women and have horrible markups compared to similar or better model cars at other dealerships
Business response:
Thank you for the feedback. We do everything we can do be price competitive, supply and demand has caused certain models to have inflated prices. There is always the option to order the vehicle from the manufacturer at MSRP and we're happy to help with that process. Please contact Abdullahi Babalola at Ababalola@vanhyundai.com at your earliest convenience and we can assist you.
Worst experience ever buying a car. Dealer so called pre sold me a car that never showed up. After I already signed the paperwork on the car, and never once called and let me know the car never made it. I had to call the dealership multiple times just to get answers. Absolutely no customer service. Fast forward 1 week and 780 miles later, the check engine light comes on on the car and I call the dealership. Their response is can’t get an appointment to look at the car for 16 days. Just keep driving it nothing will happen is ... read more
Business response:
Fred thank you for taking the time to leave a review. We apologize if you feel you had a negative experience with us and that we're ignoring you as that is not our intent. We wish to speak with you about your situation. Please contact Abdullahi Babalola at Ababalola@vanhyundai.com at your earliest convenience.
I purchased Zaktek paint protection along with my vehicle. I took off work to get a due application which takes 3 to 4 hours, sometimes longer if done correctly, and it was. It looked great. I let them know that I dont have the luxury of taking off work to get this done again. They offered to pick it up and get it done this time. I appreciated that, but my vehicle was brought back 2 hours later with dirt spots on it that was already on the vehicle. It didn't look washed much less adding the Zaktek application. My vehicle was... read more
Business response:
Thank you for the positive feedback. We apologize if you feel you had a negative service experience with us. We take accusations such as these seriously as it pertains to a product we offer. We want to speak further with you to learn more about this situation. Please contact Chuck Peretti at Cperetti@vtaig.com and we will do our best to make this better.
My experience has not been great. My wife and I called on separate occasions not know we both called. We got different pricing than sticker price as advertisedon cars.com and other sites. She was quoted 12k over MSRP, 1 month later she got quoted 6 to 9k. This month Apr 22 I got quoted 3 to 6k over MSRP. They are not transparent on pricing and want you to come in and just settle. This dealership is ruining the Hyundai Name and experience I once enjoyed.
Business response:
Hello, Jay. We aim for fair, competitive pricing on our vehicles. We're always willing to try and find a way to get customers the best deal possible, and we're sorry that you are dissatisfied with our prices. We'd love to speak with you and see if there's anything we can do to address your concerns. Please contact Abdullahi Babalola at Ababalola@vanhyundai.com and we will do our best to find a solution.
Van Hyundai is asking $10,000 over MSRP for the Elantra N. Don’t do business with dealers like this. If Hyundai wanted this to be a $40,000+ car they would have made it nicer.
Business response:
Hello, Spencer. We aim for fair, competitive pricing on our vehicles. We're always willing to try and find a way to get customers the best deal possible, and we're sorry that you are dissatisfied with our prices. We'd love to speak with you and see if there's anything we can do to address your concerns. Please contact Abdullahi Babalola at Ababalola@vanhyundai.com and we will do our best to make this better.
***DO NOT DO BUSINESS WITH THIS DEALERSHIP***Hindsight ***DO NOT DO BUSINESS WITH THIS DEALERSHIP*** Hindsight is 20/20, should’ve definitely looked at all reviews before coming to this dealership. My sales Rep was Juan and although he was very respectful and friendly he was very uneducated on the vehicle I was interested in, he provided me false information on what the vehicle was equipped with. Also he wasn’t very confident in the answers he provided. I also don’t believe he was fighting hard enough to get me to the price ... read more
Quite honestly I have never been more embarrassed in my life. I brought a trade it and got it detailed and everything just for them to basically say I should go somewhere else because I couldn’t afford the car I wanted. I drove all the way from Rockwall just for them to treat me like I was dumb and didn’t have any money. I should have gone somewhere else. Could have saved me the embarrassment…
Frequently asked questions about Van Hyundai
How is Van Hyundai rated?
Van Hyundai has a 4 star rating with 5,738 reviews.
When is Van Hyundai open?
Van Hyundai is open now. It will close at 9:00 p.m.