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Vanderbilt Mortgage
- Mortgage Lenders
- Maryville, TN
About this business
Location details
500 Alcoa Trail, Maryville, TN, 37804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
we are still not in our mobile, we have not even had a chance to see inside, do not know when it will be complete enough for us to look inside, let alone move into.
I was conditionally approved for my home loan on 05/24/2023. The first loan processer was great and I was near to closing, but she was fired. Afterwards I was was told I would be closing every week for over a month, until I finally closed on 08/21/2023. I told everyone that I had to be out of the my apartment bye the end of July, August 07 at the latest. But no one cared. This was the most stressful experience I have ever had with a loan company. Going forward I hope I will have a better experience
It was impossible to get ahold of anyone. Why is everyone out of office at 2pm on a Friday? The only person I worked with that felt like they at least tried to communicate was Debra Chubs. The process took so unnecessarily long. When they needed to contact the title company they waited to two weeks for a response, during those two weeks I called almost everyday to check on everything. When I finally got annoyed that’s when they wanted to confirm the email which had been wrong the whole time. When they finally had the right o... read more
If I could give no starts I would. We cannot access our account. We have called and called with no resolution. We keep getting told it is an IT issue, but no one is helping us. Could you please act professionally and handle this?
I forgot to mention it was Jake Galloway that helped me. Excellent customer service and he listened to me and I could not be more grateful !
Vanderbilt mortgage is the best company ever. I have a new loan with them. I had a medical emergency that came up. They went above and beyond my request for help. I will not use any other mortgage companies except for Vanderbilt mortgage. 🙂
We are very pleased with the way Vanderbilt handled our mortgage from applying to finally getting into our home. No hassle. No lies. Just professional service from day one. Payments are automated so I have no worries about it being late. Highly recommend!!!
I do not recommend working with this company at all. They screw you over with a high interest loan and you end up paying double what your home is worth. Be careful if you ever experience financial difficulty more than once in your life. They will threaten you, accuse you of lying, make you feel like a worthless human being, and then put impossible requirements on you so they can take your home. They even threatened to seize land that wasn't even used as collateral on their stupid loan. Run the other way!
Called and asked questions before even starting the applications and was told one thing then get called and told another basically changing answers to all the questions I asked before filling out the application. Said thanks for their time and hung up. Not worth it.
Frequently asked questions about Vanderbilt Mortgage
How is Vanderbilt Mortgage rated?
Vanderbilt Mortgage has a 4.5 star rating with 5,865 reviews.
When is Vanderbilt Mortgage open?
Vanderbilt Mortgage is closed now. It will open tomorrow at 8:30 a.m.