This profile has been claimed by the business owner or representative.
Vandergriff Toyota Service
- Auto Repair
- Arlington, TX
About this business
Location details
1000 Interstate 20 W, Arlington, TX, 76018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrific Experience My husband and I had a terrific experience with Vandergriff Toyota. Everyone there was so nice. Jeff Yoon was our salesman and he was wonderful!! We appreciated the fact that he really took his time with us and made sure we felt comfortable with every decision throughout the car buying process. I highly recommend Jeff and Vandergriff Toyota!
Business response:
Amanda we're so glad Jeff was able to deliver a great experience for you and your husband. It's great to know he took his time with you. Thank you for your five star review and recommendation. Regards Chris Snyder - General Sales Manager (877) 880-5657
Great service experience Luis Viloria is the "Best" service rep that you could ask for. He has always greeted me with a smile and has taken care of my car.
Business response:
Raul thank you for this five star review. We're glad Luis has been so great for you and your vehicle that he warrants being the "best." Regards Christy Muse - Service Director (877) 841-3693
Great place My sale was Jim wesbrooks... overall it was good ... we had a problem finding the truck. So it was a long wait before I was able to see the vehicle.But my salesmen was able to locate it and the process move fast after that and it was good.
Business response:
Greg we're glad Jim provided you with a good sales experience.We hope you're enjoying your truck! Regards Chris Snyder - General Sales Manager (877) 880-5657
An amazing experience Compared to Vandergriff Honda which has become like a shady used car place, Vandergriff Toyota is the most friendly and professional place I and my wife have ever bought a car from. Dealing with Jessica and Mo who really know their stuff and who treat you like a family was awesome. "Shack" was great with the paperwork and made it so smooth. We are now a Toyota family and got a lot better deal then we did with Honda. I cannot give high enough praise to Jessica and Mo knows his stuff. Do yourself a favor ... read more
Business response:
Brandon we're glad you enjoyed the service and selection here at Vandergriff Toyota. We're glad the whole team was on their A game for you and your family. Regards Chris Snyder - General Sales Manager (877) 880-5657
Excellent Sales experience Very pleased with customer service. Jeff Yoon, our salesman was incredibly good to us. I have bought cars for numerous years and have not experienced anything like how Jeff treated us. He is very professional, and is an honest man unlike all other salesmen who just try to sneak their way through selling you a car at your loss. Everyone else in the process was pleasant to work with as well. Facilities are clean. Highly recommended. Toyota hosts a new owner event I think annually, great after care.
Business response:
Solo we're glad Jeff was honest and upfront with you during your car buying experience. We believe honesty is indeed key so this review is great. Regards Chris Snyder - General Sales Manager (877) 880-5657
oil change Good customer service. Finished two hrs told and car was clean.
Business response:
Thank you for your 5 star review. We're glad you noticed your free cleaning! Regards Christy Muse - Service Director (877) 841-3693
Great Experience We sure do like our Service Advisor, Ryan Parker, and the extra special care and attention he gives to us and our car! Ryan is very knowledgeable and explains every detail of the maintenance performed on our car. Issues get taken care of the first time!
Business response:
Thank you for your five star review. We're glad Ryan went the extra mile for you. It's great that he explains what services will be performed on your vehicle. We appreciate your business and look forward to servicing your vehicle in the future. Regards Christy Muse - Service Director (877) 841-3693
service department Ryan Parker was and is always my go to guy. He is always helpful and makes sure I can get the best service on my car.
Business response:
Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! In the meantime, please let us know if there is anything we can do for you. Sincerely, Christy Muse - Service Director (877) 841-3693
2016 Tacoma factory recall I had a factory recall on my 2016 Tacoma concerning the rear diff leaking. First I want to point out that my service advisor Jonathon Cortez did a great job and also along with the dealership, Vandergriff Toyota in Arlington, Texas. However I am disappointed in with the whole situation concerning the time frame which this took. From July 29 to October 9, which was due to lack of replacement parts, then heavy rain from Hurricane Harvey with the distribution center and with having to return 3 rental ... read more
Business response:
Hi Donnie, I apologize for the length of time it took for your recall to be taken care of, and the inconvenience that was placed on you in the process. We strive to ensure that each of our customers is well taken care of and that everything is handled efficiently, and I'm sorry we were unsuccessful in doing that this time. We would welcome the opportunity to try and make this up to you in the future. Please feel free to contact me directly with any questions or concerns. Regards, Christy Muse - Service Director (877) 841-369... read more
Frequently asked questions about Vandergriff Toyota Service
How is Vandergriff Toyota Service rated?
Vandergriff Toyota Service has a 4.3 star rating with 583 reviews.
When is Vandergriff Toyota Service open?
Vandergriff Toyota Service is closed now. It will open tomorrow at 7:00 a.m.