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1000 Interstate 20 W, Arlington, TX, 76018, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:30 a.m. to 5:00 p.m. | |
Sun | Closed |
Great Service! I have been patronizing Vandergriff Toyota for over 10 years now and am always very pleased with their attention and service. One of their Service Reps, Debra Ryno, assisted me when I took my 4-Runner in for its regular servicing. She was very courteous and professional as she entered the service order and called to let me know when it was ready. She also informed me of potential issues that weren't critical but should be looked at the next service appointment.
Business response:
Thanks Curt! We're happy to hear that you continue to have such excellent experiences with us, and that Debra made sure that your latest service visit was nothing short of top-notch. It's wonderful to know that she made sure your vehicle was well taken care of, and we appreciate your business! We look forward to working with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693
Recall I went to the dealership due having received a notice about a recall. Zavier did his best to go above and beyond to help me out, he even found another recall that I didn't even know about! Thank you!
Business response:
Thanks for the 5-star rating, Jose! We're pleased to hear that you had a great experience with Zavier, and made sure you were well taken care of. We appreciate your business and hope to work with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693
Mrs. Webster The speed and quality of services provided exceeded my expectations! Mike Martinez provided great customer service. Will definitely keep coming back!
Business response:
Thanks for the 5-star rating, Theresa! We're happy to hear that you had a great experience with Mike, and that he made you feel confident and at ease with his assistance! We appreciate your business and look forward to working with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693
Toyota Care Took Highlander in for 6mos service with Luis Viloria. Complained about noise in back of vehicle. Luis called & said suspension rods needed replacing & upon inspection, rear shocks & rods were replaced. Luis kept me up to date on progress of repairs. Pleased with service at Vandergriff Toyota, Arlington, TX
Business response:
Thanks Marilyn! We're happy to hear that Luis was so helpful and attentive, and made sure you were kept well informed throughout your service experience. We appreciate your business and hope to work with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693
My service advisor was simply the best. Thanks so much Team Vandergriff. I went in and my service advisor was just on top of the game. He got my car serviced and with a big smile told me I was "good to go". No charge, best feeling ever.
Business response:
Thanks Funtomflexx! We're happy to hear that you had a great service experience, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693
Service/Maintenance of vehicle Took my Camry in to Vandergriff for regular maintenance and was helped by Jonathon Cortez. He was helpful, polite and professional with great customer service. Couldn't ask for a better service advisor. Kudos to him!!!
Business response:
Emily, thank you for taking the time to share your experience. We are pleased to know that Jonathan Cortez has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Regards, Steve Ganz - Service Manager (877) 841-3693
Excellent care Debbie Ryno assisted me last week and was kind enough to schedule some of my maintenance for the following week due to a time constraint I had. She conveniently had me call on my way in for me second visit and serviced me right away. She filled me in on progress as work was being done and got me out in a timely manner.
15,000 sevice came in for the 15,000 miles service. was in and out on a reasonable amount of time.l
Business response:
Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Regards, Steve Ganz - Service Manager (877) 841-3693
great services Come to look at the 4 Runner with Jermaine Samuels. He's very polite and helpful. He's trying to work the best deal for us. He even came to us with his manager, Nile, to offer us the best deal they can do for us. Unfortunately, we didn't get the car from them but really impressed.
Business response:
Thank you for your time and feedback. We are pleased to hear that our sales staff were kind and helpful! We look forward to serving your automotive needs in the future. Regards, Chris Snyder - General Sales Manager (877) 880-5657
Vandergriff Toyota Service has a 4.3 star rating with 583 reviews.
Vandergriff Toyota Service is closed now. It will open tomorrow at 7:00 a.m.