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Vandergriff Toyota Service

4.3

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Location details

1000 Interstate 20 W, Arlington, TX, 76018, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.3583 reviews
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Tallullah's profile image
Tallullah 
8 years ago

Vandergriff Toyota I have three Toyota Camry XLEs from Vandergriff. Their service and quality of the car is what keeps me coming back. My Customer Service Representative, Nancy Goodwin is the best. I highly recommend them. 

Business response:

Thank you for your continued loyalty to Vandergriff Toyota. We are so pleased to hear that exceptional Nancy Goodwin and her exceptional service keep you coming back! We look forward to seeing you again when your car is ready for its next service! Sincerely, Steve Ganz - Service Manager (877) 841-3693 

MIke Dusak's profile image
MIke Dusak 
8 years ago

20K Service - Customer Service Review Nancy Goodwin did a great job supervising my 20,000 service. Very friendly and a good representative for Vandergriff! My truck was very clean when I picked it up! Mike 

Business response:

Thanks for the 5-star rating, Mike! We're happy to hear that Nancy was so helpful and accommodating, and that she made sure your truck was well taken care of. We appreciate your business and hope to work with you again in the future. Regards, Steve Ganz - Service Manager (877) 841-3693 

Larry's profile image
Larry 
8 years ago

Nancy Goodwin Nancy kept me communicated on the repair that took 10 days. Promptly answered her phone and returned calls. Out of her scope the repairman who fixed the trunk did not validate that it actually worked and it had to be brought back. Nancy performed great customer service, got me a loaner and a $100 discount. On the question below as to whether I would recommend this dealer...I surely will not as I have had multiple issues with Vandergriff Chevrolet and Toyota....and its a shame that the good name of Vandergriff h... read more

Perry's profile image
Perry 
8 years ago

Best car buying experience!! The best car buying experience I have had so far. Prosper is very patient, ready to listen, and explains every process vividly. Unlike most salesman, Prosper is not pushy but makes you feel like family. I will highly recommend you ask for this young guy when you go to Vandergriff Toyota. He's simply amazing!!! 

Business response:

Perry, thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car! Regards, Chris Snyder - General Sales Manager (877) 880-5657 

SPearcy's profile image
SPearcy 
8 years ago

Outstanding Service My car would not start, at home, due to weak battery. All kinds of crazy lights coming on, so, as usual, I call my service manager, Nancy Goodwin. She said to bring it in for a new battery as soon as I can get it jump started. I did. I was pressed form time and said I could not wait all afternoon. Nancy got my car to the area it needed to be, and got me in and out quickly. She is the best service manager ever, and -- as I have reported before -- she is the reason I keep coming back to Vandergriff Toyota. 

Hector Garza's profile image
Hector Garza 
8 years ago

Zavier Alvarado - Service Representative Zavier Alvarado was very helpful and professional in his dealing to my needs. he was very helpful in resolving my concern in person after leaving the service department. 

Angelica's profile image
Angelica 
8 years ago

Great customer service Nancy is the best service rep . She has an awesome personality and makes your visit excellent. 

Norman Pope's profile image
Norman Pope 
8 years ago

Service Review Nancy Goodwin has been our service person for several years. She is both very professional and personable and the main reason we have stayed with Vandergriff Toyota for so long. Thank You, Norman Pope 

John B's profile image
John B 
8 years ago

overall positive experience We were shopping for a used car for my daughter. Ashley in used cars was very upbeat, knowledgeable, flexible, and helpful. We ended up purchasing a 2013 Toyota Prius C. The negotiations were the least pleasant part, as the dealer did not really flex much on the price in our favor. Not all dealers are created equal, and some are just flat out unpleasant to go to. That said, I would recommend this dealership to a friend. 

Frequently asked questions about Vandergriff Toyota Service

How is Vandergriff Toyota Service rated?

Vandergriff Toyota Service has a 4.3 star rating with 583 reviews. 

When is Vandergriff Toyota Service open?

Vandergriff Toyota Service is closed now. It will open tomorrow at 7:00 a.m.