This profile has been claimed by the business owner or representative.
1000 Interstate 20 W, Arlington, TX, 76018, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:30 a.m. to 5:00 p.m. | |
Sun | Closed |
Repair of heating system on 4-Runner Nancy Goodwin, my usual service contact, did a typical outstanding job. Kept me informed on the process and provided a rental car when they found they needed to order parts to make the needed repair. The job was completed midmorning the following day.
Nothing but the best! Always get the best of the best when dealing with Vandergriff Toyota and it's employees! I know I will be in good hands every time. Not my first car to buy or have serviced here and it won't be the last.
Business response:
Shannon, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its next service. We would be happy to help! Regards, Chris Snyder - General Sales Manager (877) 880-5657
Great service new car Prosper was patient and worked hard to get me a good deal. His customer service and attentiveness was wonderful. I really appreciate his willingness to assist me.
Business response:
Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! Please let us know when your new vehicle is ready for its first service. You won't be disappointed! Regards, Chris Snyder - General Sales Manager (877) 880-5657
Good Sales Staff look up Hung Vu Enjoyed dealing with sales staff. Credit experience could have been better. Quoted 2.9 interest but credit only would down grade if I took warranty. Should have gone to my bank for better rates
Great Service My wife and I take our Toyotas to Vandergriff exclusively. Why? Great service every time. Our service manager is Nancy Goodwin and she is the best!
Business response:
Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! In the meantime, please let us know if there is anything we can do for you. Sincerely, Steve Ganz - Service Manager (877) 841-3693
Always a Pleasure! We leased our first car from Vandergriff Toyota in 2006 and have since leased and purchased four vehicles from them. We've also had them serviced there, as well. Nancy Goodwin, our Service Rep, works hard to ensure our vehicles are maintained. She is a pleasure to work with. I highly recommend her and the Vandergriff Service Department!
Business response:
Thank you for your continued loyalty to Vandergriff Toyota. We are so pleased to hear that Nancy's exceptional service keeps you coming back year after year! We look forward to seeing you again when your car is ready for its next service! Sincerely, Steve Ganz - Service Manager (877) 841-3693
Customer I have been dealing with Toyota of Arlington, TX for 4 years. This is my second car I have bought with them. They have always been very friendly and professional. I even got a call from my salesman, John, wishing me a happy birthday last month!
customer I always feel comfortable at Vandergriff Toyota Service Dept. Thank you for a comfortable place to wait, as well as the snacks you provide while waiting. The staff is always friendly, and the service prompt and complete. Marjorie Moffitt
Business response:
Thank you for your very kind review. We are pleased to hear that we were able to help you with your car and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Enjoy! Sincerely, Steve Ganz - Service Manager (877) 841-3693
Highly Recommend this Dealership and Service Dept We had an excellent experience dealing with Vandergriff Toyota both for the purchase of our Toyota 4Runner and for the first maintenance appointment for the vehicle. Eric did a wonderful job of helping us to get into our new vehicle. He was very patient and stayed well past closing time to make sure we could get the vehicle that day. Desmond helped us get the vehicle serviced and also did a wonderful job of taking care of us. He went above and beyond to put our new plates on ... read more
Business response:
Thank you very much for sharing your experience with Eric Hill with us. It is great to hear that you've found value in all aspects of our dealership and we appreciate your business. We look forward to seeing you next time you stop by! Chris Snyder - General Sales Manager (877) 880-5657
Vandergriff Toyota Service has a 4.3 star rating with 583 reviews.
Vandergriff Toyota Service is closed now. It will open tomorrow at 7:00 a.m.