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Vandergriff Toyota Service

4.3

About this business

Location details

1000 Interstate 20 W, Arlington, TX, 76018, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.3583 reviews
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Linda's profile image
Linda 
9 years ago

Ryan Parker- AWESOME! Ryan did an awesome job taking care of me and my cars needs. I always enjoy coming to your service department because I know I am going to get awesome service, and I enjoy talking to Ryan when getting my service done. I have been getting my service done with Vandergriff for the last five years. I am always happy with the out come. Give them and Ryan a try if you want great service and kindness when getting your car worked on. 

Business response:

Thanks for the great recommendation, Linda! We're so thrilled to hear that you continue to receive such excellent service from Ryan, and that he always makes your experiences with us so pleasant. We appreciate your loyalty, and look forward to seeing you again for your next service visit! Regards, Vandergriff Toyota 

Tommy Walls's profile image
Tommy Walls 
9 years ago

Floyd Gray Floyd Gray, If you want great help in your service look this man up you wont be sorry.Thanks Floyd ,Tommy. 

Business response:

We're glad to hear that Floyd was so helpful, Tommy! We hope to see you again in the future. Regards, James Higdon - Service Manager 

Vavavavan's profile image
Vavavavan 
9 years ago

First time in 23 years! 23 years ago, I bought an Acura Integra from Vandergriff Acura. I loved that car. This year (2015) I finally moved on and leased a Toyota Corolla. When it was time for its 5,000 mile check-up, I called Vandergriff Toyota about bringing it in. I was a bit nervous as I hadn't used a car dealership's service department in so long. When I pulled in, Juan Delgado came out to greet me. He was so nice and welcoming! When I asked him what the procedure was as it had been so long for me, he verbally walked me ... read more

Business response:

Thank you so much for your wonderful review, Vavavavan! It's great to hear that Juan was able to help make your recent service visit to our dealership so pleasant. We're so glad that he was able to ease your concerns with bringing your car in to be serviced, and that you felt accommodated and well served! We're also glad to hear that you enjoyed our customer lounge. We look forward to seeing you again for your next service visit! Regards, Vandergriff Toyota 

Mary T's profile image
Mary T 
9 years ago

Great Services, Like the new setup in lounge area I bought my Toyota Camry at Vandergriff three years ago. I went to two other Toyota dealerships and chose this one. I have been very please with the service from purchase to getting my car serviced there. Luis Viloria has been my customer service rep for the last 2-3 times I brought my car in for service. He is very polite, professional, and easy to talk to. I like his honesty about what service I need at the current time and what can wait. I love the new furniture in the lou... read more

Business response:

Thanks for your wonderful review, Mary! We're happy to hear that Luis continues to extend great service to you each time you visit, and that you feel like you're in great hands by trusting your car with us. We're glad you enjoy the new customer lounge furniture! We hope to see you again soon. Regards, Vandergriff Toyota 

Kala Schlaegel's profile image
Kala Schlaegel 
9 years ago

New Highlander We worked with Adan Serna and the process was very easy. After test driving several vehicles at several different dealerships, we decided on the Highlander. Adan stayed in communication with me for 2 days via text and phone, which made it very easy to walk in, sign the paperwork, and drive away with my new car. Very happy with Vandergriff. 

Business response:

Thanks for the wonderful review, Kala! We're glad to hear that Adan was able to make the process of buying your Highlander so easy, and that you felt confident in your purchase. We hope to see you again when your vehicle is ready for its first service. Regards, Vandergriff Toyota 

Jim B's profile image
Jim B 
9 years ago

No Hassle Customer service representative, Bobby Brett always makes my regular service visits a pleasure. He always has a smile and makes sure that I am informed of the progress of the service of my vehicle. It reasures me that I made the right choice when I made my original purchase and my decision to use this dealership for my service visits. 

Business response:

We appreciate you taking the time to share your great feedback, Jim. We're happy to hear that Bobby continues to offer excellent service, and makes you feel at ease whenever you bring your vehicle in. Thanks for entrusting the service of your car to us! We'll see you again soon. Regards, Vandergriff Toyota 

Albert H.'s profile image
Albert H. 
9 years ago

Review for Vandergriff Toyota I recommend this dealership. They have excellent all around service and go out of their way to make the wait enjoyable! 

Business response:

Hi Albert H, thank you for sharing your positive experience. We look forward to seeing you the next time your car needs service. Sincerely, James Higdon - Service Manager (877) 841-3693 

semicolin's profile image
semicolin 
9 years ago

Great Service for ALL toyota needs! If you're looking for factory trained and quality service @ competitive pricing..look no further than Vandergriff and ask for Nancy Goodwin! She is technically astute and will recommend only what your Toy needs to keep it in peak operating and safe condition. She's professional, courteous and very efficient, she'll have you in and out in record time! I was most impressed with the manner in which she handled my warranty repairs and recall service bulletin. I'm looking forward to my next reg... read more

Business response:

Hi semicolin, thank you for your time to give feedback about our Service Department. We are delighted to hear that Nancy provided you with exceptional, trusted service. Please let us know when your vehicle is ready for its next service. We look forward to seeing you again. Sincerely, James Higdon - Service Manager (877)841-3693 

Chris's profile image
Chris 
9 years ago

Great Experience Adan Serna was very professional in appearance and attitude. Also, the customer service was remarkable from start to finish with friendly personalities that made me very comfortable. There was no pressure to buy anything rather, Adan diligently searched for a vehicle that fit my needs and budget. I left Vandergriff Toyota with new friends and an amazing new car 

Business response:

Hello Chris, thank you for your very kind review. We are delighted to hear that your experience with Chris and our staff, from start to finish, was so positive. Enjoy your new car! Sincerely, David Strawn - General Sales (877) 880-5657 

Frequently asked questions about Vandergriff Toyota Service

How is Vandergriff Toyota Service rated?

Vandergriff Toyota Service has a 4.3 star rating with 583 reviews. 

When is Vandergriff Toyota Service open?

Vandergriff Toyota Service is closed now. It will open tomorrow at 7:00 a.m.