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Vandergriff Toyota Service
- Auto Repair
- Arlington, TX
About this business
Location details
1000 Interstate 20 W, Arlington, TX, 76018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Awesome service! Just moved to Arlington from El Paso & took my truck to get serviced & I must say I was truly impressed. They were so nice & quick with servicing my truck, a huge upgrade from the service I was receiving in EP. They even cleaned my dirty truck, wow!!! I needed help with something else & Juan Delgado made sure to direct me to the right person. When I decide to trade in my truck I will definitely go here.
Business response:
Hello! We are pleased to hear that your first service visit with us was extraordinary! We aim to impress and it is great to know that we did exactly that. We create long lasting relationships and we look forward to working with you again in the future! Until then, James Higdon Service Manager (877) 841-3693
Car buying experience - Excellant I had a very pleasant experience buying my car from Vandergriff. Mo Sayed was my sales rep . In fact have recommended Mo and Vandergriff to my friends. Thanks, Grady Lewis
Business response:
Hello Grady! Thank you for your review and all your future recommendations. It is nice to know that we left a good impression on you. So much so that you will recommend us to people. Thank you! Drive Safe, David Strawn General Sales Manager (877) 880-5657
Great Service My Service Advisor, Luis Viloria, was wonderful. The service provided was excellent. I was prepared to pay for for a repair that I assumed was no longer covered under warranty. Thanks Luis!
Business response:
Hello DJ! We are glad to hear that your last service visit with us was more than satisfactory. That is what we strive for! Thank you! Sincerely, James Higdon Service Manager (877) 841-3693
Prompt and Complete Service Service advisor, Luis Viloria, was very helpful in keeping my 100,000 mile, 2008 Camry in reliable condition for another 100,000 miles.
Business response:
Hello! We are glad that Luis was able to help you out! We will see you when it comes time for your next service! Thank you, James Higdon Service Manager (877) 841-3693
Alignment Repair RaDonna Gritten's customer service was excellent. She was professional, knowledgeable, thorough, and courteous. She gave me any estimate of the service required and the price. The service was completed within that estimated time, and the price was exactly what she quoted.
Business response:
Hello! We will never lie to our customers. What we initially tell you will be the final price. Thank you for your kind words! Should you need anything else, please give us a call. Yours Truly, James Higdon Service Manager (877) 841-3693
150,000 MAINTENANCE SERVICE Ryan Parker is my service advisor. He sent an email reminder for my service and even arranged an appointment for me to confirm and use. He explained all the items to be accomplished, the cost, and answered all my questions. During servicing, the staff discovered a leak from the water pump that was not apparent (no drips under the engine - a potential trip stopping nightmare if it failed unexpectedly on the road. He called and explained the problem and they were able to take care of it the same day... read more
Business response:
Hello! We are so glad that we were able to catch that tiny little leak before the damage was worse! Our attention to detail really shines through in moments like these. Thank you so much for your review and we hope you enjoy your extended trip! We will see you next time. Sincerely, James Higdon Service Manager (877) 841-3693
Wonderful salesmanship from Leo Phan I was ready to get a new vehicle and decided to check out surrounding dealerships to get the feel of buying a new car. My first stop was at Vandergriff Toyota. I had no prior appointments scheduled. I checked out the cars in the parking lot and entered the main building when Leo Phan met up with me. He was polite, friendly, knowledgable and understood what I was looking for. At no time did he try to push a sale across and was very professional in his dealings. I ended up getting my vehicl... read more
Business response:
Hello Emily, we kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to hear about your positive experience. Please feel free to contact us if you have any questions. Sincerely, David Strawn - General Sales Manager (877) 880-5657.
John Gollie rated 5; dealership rated 3 My thanks go to John Gollie for a less stressful car purchasing process. When I called the dealership to speak with the salesman I had been working with for several months about a new car purchase, I was told that he, Ahmad Rahimi, was on medical leave, but John Gollie was available to help with the purchase transaction and kindly included both his and Mr. Rahimi?s name on the sale documents. I give John Gollie a five-star rating, but the final part of the sale included high pressure f... read more
Business response:
Hello Toyota Fan, We are glad to hear that you enjoyed your buying experience with John. Please come see us when your new vehicle is ready for its first service. You wont be disappointed. Thank you, David Strawn - General Sales Manager (877) 880-5657.
Service department I had some questions about my phone connection and screen input on my 2014 Tundra. William Hays is an assistant service manager, said he could help me. He had my phone connected in just seconds. After checking my display, he found an update for the overall program and the map covered by my warranty. Great job.
Business response:
Hello Jdurff, Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Sincerely, James Higdon - Service Manager (877) 841-3693.
Frequently asked questions about Vandergriff Toyota Service
How is Vandergriff Toyota Service rated?
Vandergriff Toyota Service has a 4.3 star rating with 583 reviews.
When is Vandergriff Toyota Service open?
Vandergriff Toyota Service is closed now. It will open tomorrow at 7:00 a.m.