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Vandergriff Toyota Service
- Auto Repair
- Arlington, TX
About this business
Location details
1000 Interstate 20 W, Arlington, TX, 76018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service Service rep Luis Viloria greeted me and took care of the service in less time than anticipated. I was pleasantly surprised.
Business response:
Hello lbjones, Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help! Sincerely, James Higdon Service Manager (877) 841-3693.
David Sabetrasekh at Vandergriff Toyota We researched several models of cars and had narrowed the field to 2 contenders: Toyota Camry and Nissan Altima. David asked to to list the features I wanted and then he brought 1 of each car for me to test drive. The test drive immediately made my choice clear. After the initial stage of the negotiation (where the dealer gives you a lowball price for your trade-in and a high price for his car) the dealership then 'cut to the chase'. I had done my homework on the Internet. I had resear... read more
Business response:
Hello D. Taylor, Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. David will be thrilled to hear your kind words as well. We look forward to seeing you again when your vehicle is ready for its first service. Regards, David Strawn - General Sales Manager (877) 880-5657.
Very nice area for waiting for service repairs Was having oil change on Tundra. Nice waiting area and clean restroom facilities.
Business response:
Hello Tim, Thank you for taking the time to leave us your positive feedback. We are glad to hear that you enjoy the amenities our service department has to offer. We look forward to seeing you when your vehicle is ready for its next service. Thank you, James Higdon Service Manager (877) 841-3693.
Best Car Buying Experience Ever Leo Phan was the most knowledgeable and professional salesperson I've ever dealt with in four car buying experiences. Not only was he extremely familiar with the FR-S model, but he was honest and straightforward during the entire process. I will continue to recommend Vandergriff Toyota to everyone I know because of Leo.
Business response:
Hello Happy, thank you for letting us know you had a great experience at our dealership. We hope that you are enjoying your new FR-S! Please feel free to contact us if you have any questions about your vehicle. Sincerely, David Strawn - General Sales Manager (877) 880-5657.
Ted Hargrove is the best! I came to this dealership after my car was totaled in an accident. I wasn't looking forward to buying a car at all! Ted Hargrove really changed my whole perspective and made my decision so easy. I bought a car the next day and I love it!
Business response:
We are so glad to hear that Ted was able to assist you during a difficult situation. It is everyone's goal at Vandergriff Toyota to get our customers in to a dependable vehicle that they will love! Please let us know when your vehicle is ready for its first service. David Strawn - General Sales Manager (877) 880-5657.
Prompt and Courteous Service! I recently took my 2012 4-Runner in for it's 60,000 mile service to Vandergriff Toyota. I made an appointment in advance with Nancy Goodwin, our service representative for the last nine years. Nancy handled everything in professional and courteous manner explaining service needs and recommendations for my vehicle. I trust Vandergriff to keep my 4-Runner in excellent, working condition and they do exactly that. If you want a service representative who not only excels in taking care of your vehicl... read more
Business response:
Hello Curt, Thank you for your time and feedback. We are delighted to hear that Nancy's exceptional service keeps you coming back for service on your 4-Runner! We look forward to seeing you again for your next vehicle service. Sincerely, James Higdon Service Manager (877) 841-3693.
Service Department Brett Cox did the service on both of our Toyota vehicles. My husband's RAV 4 had the oil changed and tires rotated. My 2011 Avalon had a company recall to replace a defective part in the trunk. We were treated courteously, the work was done promptly, and we were very pleased with the professionalism with which our autos were attended to. We will definitely return to Vandergriff Toyota for future service on our autos. We are, also, VERY pleased with our Toyota products. This is the third Avalon we have owne... read more
Business response:
Hello Ray and Dinah, I am so thrilled to hear that Brett has earned your business for both of your vehicles, and that we have been able to instill you with such confidence in the Toyota brand. We look forward to seeing you when your vehicles are ready for their next service. Thank you, James Higdon Service Manager (877) 841-3693.
Appreciate the salesmanship from James Parcus It was an wonderful experience buying my car from Vandergriff. My sales rep James Parcus took care of us from the start till the end. I've referred James Parcus to all of my friends to experience an easy and pleasent car buying experience like me. Even after sale, James Parcus, takes care of us on every visit to Vandergriff. Thank You James, Raja T
Business response:
Hello Raja! Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Enjoy your new car! -David Strawn General Sales Manager (877) 880-5657
Great! Service was great. Communication was great by my Service advisor Nancy Goodwin and my truck was finished as promised on time.
Business response:
Hello Charles! On time and great communication is what we aim for. It is a pleasure to know that we succeeded in our goal. Thank you! Signed, James Higdon Service Manager (877) 841-3693
Frequently asked questions about Vandergriff Toyota Service
How is Vandergriff Toyota Service rated?
Vandergriff Toyota Service has a 4.3 star rating with 583 reviews.
When is Vandergriff Toyota Service open?
Vandergriff Toyota Service is closed now. It will open tomorrow at 7:00 a.m.