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Vandergriff Toyota Service

4.3

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Location details

1000 Interstate 20 W, Arlington, TX, 76018, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.3583 reviews
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gonza_4_'s profile image
gonza_4_ 
10 years ago

Service I went to get my car serviced because there appeared to be an oil leak. The oil change had been done elsewhere and they spilled some on my skid plate. I was quoted an hour 30 minutes to an hour 45 minutes for the completion of service, I was out in an hour 30 minutes. I was very pleased with the time I was promised to have the service completed. I thought they were only going to check the area where the oil was found but to my surprise they checked every hose to find the cause of the spill could have came from. Will ... read more

Business response:

Hello Gonza, I am thrilled to hear that we have won you over as a customer with our friendly, quick, and thorough service. We look forward to seeing you when your vehicle is ready for its next service. Thank you, James Higdon - Service Manager (877) 841-3693. 

Dana S.'s profile image
Dana S. 
10 years ago

Vandergriff Toyota Arlington,TX We just purchased a 2015 Toyota Avalon that we absolutely love. Our sales representatives were Jesus Marquez and Eric Hill and they both did an amazing job! They worked together to make sure our transaction ran smoothly, and they are both extremely knowledgeable about Toyotas. We didn't feel pressured or like once the sale was made we were no use to them. We had a very friendly experience. If you are looking to buy a Toyota, check out the Avalon and ask for Jesus or Eric and you can't go wrong... read more

Business response:

Hello Dana, Thank you for your time and feedback. We are delighted to hear that your shopping experience with Jesus and Eric was so positive! They always strive to offer exceptional customer service, and it sounds like they achieved their goal! Sincerely, Yousef Abdel-Hamid - New Car Manager (877) 880-5657. 

S.'s profile image
S. 
10 years ago

services service is ok. call service manager left him message to call back never got a phone or respond for him. I just have a question to see if they activated factory alarm my tundra. I"m willing to pay for technician labor if could be done. 

Business response:

Hello S, I am sorry that you did not receive a response to your inquiry. There must have been some miscommunication on our end. If you would please give me a call, I would be more than happy to look in to that for you. Thank you, James Higdon - Service Manager (877) 841-3693. 

Old dude.'s profile image
Old dude. 
10 years ago

2014 Prius 3 purchase John Gollie is the best! We dealt with several persons, but John's interest in our satisfaction before and after the sale is foremost. 

Business response:

I am glad to hear that you enjoyed your recent buying experience with John. Enjoy your new Prius! Sincerely, Steve Dewitt - General Sales Manager (877) 880-5657. 

CurtW's profile image
CurtW 
10 years ago

Great Service! I needed to take my 4-Runner in for a zak-tek treatment last weekend. I called Nancy Goodwin whom I always contact for service issues. She was going to be out Saturday but arranged for one of her colleagues, William Hayes, to handle the appointment. William did a great job as I've come to expect from Vandergriff Toyota. My 4-Runner was taken care of promptly and the appearance was fabulous! 

Business response:

Hello Curt, I am glad to hear that both Nancy and William took great care of you and your vehicle. Thank you for your continued loyalty! James Higdon - Service Manager (877) 841-3693. 

Lige Mathews's profile image
Lige Mathews 
10 years ago

Nancy Goodwin Nancy Goodwin has always treated me with great care and kindness. If not for Nancy I would be getting my service some where else. Lige Mathews 

Business response:

Hello Lige, We are glad to hear Nancy has provided you with great service. We think that she is really great as well! Thank you, James Higdon - Service Manager (877) 841-3693. 

Emily's profile image
Emily 
10 years ago

Very Knowledgeable Daniel was very knowledgeable about the Toyota Prius. I had been to a couple other places looking at used cars, but they didn't seem to know much about them. I really appreciated Daniel going over the features with me. We didn't end up buying from Vandergriff, but they were high on my list. I would definitely recommend them if you are looking for a used car. 

Business response:

Hello Emily, Thank you for taking the time to leave your review. I am sorry to hear that we could not make a deal, but I am delighted to hear that you appreciated Daniel's knowledgeable service. Please let us know if you have any questions. Thank you, Steve Dewitt - General Sales Manager (877) 880-5657 

ddietsch's profile image
ddietsch 
10 years ago

Wouldn't go anywhere else. Nancy Goodwin is an excellent service advisor. The Service Department at Vandergriff is the best I've dealt with, knowledgeable, honest, does first-class work. This is my 3rd Toyota to be serviced there, and I wouldn't consider going anywhere else. 

Business response:

Hello ddietsch, I am glad to hear that Nancy's excellent customer service, and our very knowledgeable technicians are what keep you coming back to Vandergriff Toyota. Thank you for your Loyalty! James Higdon - Service Manager (877) 841-3693. 

Laurie Lynne's profile image
Laurie Lynne 
10 years ago

Time efficient, friendly Thank you Ryan Parker for all of your assistance with my maintenance.. Very reliable and time efficient!! 

Business response:

Hello Laurie, Thank you for your kind words about Ryan. We look forward to seeing you the next time your car needs service. Sincerely, James Higdon - Service Manager (877) 841-3693. 

Frequently asked questions about Vandergriff Toyota Service

How is Vandergriff Toyota Service rated?

Vandergriff Toyota Service has a 4.3 star rating with 583 reviews. 

When is Vandergriff Toyota Service open?

Vandergriff Toyota Service is closed now. It will open tomorrow at 7:00 a.m.