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Vasona Creek Healthcare Center

3.7

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Location details

16412 Los Gatos Blvd, Los Gatos, CA, 95032, United States

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3.7467 reviews
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Nirayl Anichka C.'s profile image
Nirayl Anichka C. 
rating
9 months ago

Great facility and therapists. Thankful for the nursing management especially Krissia and Esete. Highly recommended! 

Business response:

Thank you, Nirayl! We’re so blessed to have Esete and Krissia! I’ll be sure to share your positive feedback with our amazing team. 

Katie B.'s profile image
Katie B. 
rating
9 months ago

Great facility and therapists. Thankful for the nursing management especially Krissia and Esete. Highly recommended! 

Business response:

Thank you, Nirayl! We’re so blessed to have Esete and Krissia! I’ll be sure to share your positive feedback with our amazing team. 

Jennifer D.'s profile image
Jennifer D. 
rating
10 months ago

I would like to applaud this center. I sent my grandpa here after a fall he had and he would not stop raving about the place and how welcoming and comforting his whole experience was. Even on his hardest days there he still received the best treatment I could as for. 

Business response:

Thank you so much for the recognition, Jennifer! 

Frank M.'s profile image
Frank M. 
rating
11 months ago

I truly have been blessed to arrive at VASONA CREEK HEALTH CARE after my leg was amputated. They are built on the beauty of caring for those in need. Each day taking you to a new place with amazing nursing, and activities. There for all those in need. Whether it be medication or conversation. Truly a family based environment. Also the kitchen allows you to chose what you'd enjoy eating 3 times a day. The atmosphere is worth it all. Any questions needed answering are amazingly greeted with a smile and all the information nece... read more

Business response:

Thanks for the 5 star review, Frank. I’ll make sure to share your kind words with the whole team. 

David D.'s profile image
David D. 
rating
a year ago

We sincerely appreciated the care our friend has received here so he has been a return patient HOWEVER! We paid our bill but kept receiving requests to pay anyway. That is an honest error. THEN they sent the bill to a credit collection department. ALTHOUGH WE HAD ALREADY PAID AND THEIR RECORDS WERE WRONG. So we paid the credit company (THUS PAID TWICE!) and tried MULTIPLE, MULTIPLE times with several different employees at Vasona, always having to re-explain our issue. FINALLY, we obtained the help of IZZY in the BUSINESS ... read more

Business response:

Thank you, David. We appreciate the 5 star review. We too think Izzy is superb. Please let me know if you ever need anything else. 

roberta t.'s profile image
roberta t. 
rating
a year ago

My mum has been there twice... once in 2021 and just last month -One of the best places EVER in taking care of my 85 year old mum after she had a serious fall! ENTIRE staff is so kind and so knowledgable- felt like family! The place is so clean and cozy- food is delicious - my mum is a vegetarian and they always served her a delicious and nutritious meals 3 times a day.... Had games readily available and musicians that came in frequently to entertain the patients and their families... PLUS, the best of all, they are totall... read more

Business response:

Thanks for the kind words and recognition, Roberta! I’ll be sure to share this with our dedicated team! 

Christian Q.'s profile image
Christian Q. 
rating
a year ago

Recently had my dad here after a hip surgery. The physical therapy team got him to work the following day and let me sit in on his exercise. I def recommend this to anyone needing physical therapy after a hospital stay! 

Evan J.'s profile image
Evan J. 
rating
a year ago

I cannot say enough good things about Issy at Vasona Creek. She is the definition of professionalism and compassion. As an only child navigating the complex and emotional process of caring for my aging mother, Issy has been an incredible guide and support. She helped me work through some very tough and uncomfortable issues with grace, patience, and clarity. Her dedication, time, and energy have truly made a difference in my life and in my mother's care. I'm beyond grateful for her, and for the entire team at Vasona Creek. E... read more

Business response:

Thanks for your kind words, Evan. Izzy is truly amazing and we’re proud to have her on our team. I’ll make sure to share your review with her and the rest of our team! 

Lupita P.'s profile image
Lupita P. 
rating
a year ago

Our dad stayed at Vasona for few weeks after her surger in March. Staff are nothing but helpful and amazing specially the CNA's and therapist. Our family was just concerns regarding the facility safety issue. We have observed numerous. Uniformed staff in different days and times entering and exiting the premises through a window which I believe poses significant safety risks to the residents. This kind of practice regarding privacy, security is the main reason why our family will not be choosing Vasona Creek for my mom's u... read more

Business response:

Hi Lupita, Thanks for taking the time to share your feedback. I’ve shared your feedback with our management team so we can focus on this opportunity to improve. Please do not hesitate to call me directly if there any additional information. My number is 408-656-8497. 

Frequently asked questions about Vasona Creek Healthcare Center

How is Vasona Creek Healthcare Center rated?

Vasona Creek Healthcare Center has a 3.7 star rating with 467 reviews. 

When is Vasona Creek Healthcare Center open?

Vasona Creek Healthcare Center is open now. It is open 24/7.