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16412 Los Gatos Blvd, Los Gatos, CA, 95032, United States
Get directionsIf you have to be in a SNF, Vasona Creek is a good place to go. They were caring, clean, responsive, and respectful! Under very hard circumstances, trying to look after all the different needs of a lot of recovering patients, they do a wonderful job.
Business response:
Thanks for taking the time and sharing your experience with the community. You certainly made our day. Please let us know if there is anything we can do to help.
This review is to acknowledge the amazing work of Vasona health care providers . And in particular Yami Villalobos in the social services department in which is always attentive and responsive to any concern and helpful in every way possible , she goes above and beyond
Business response:
Maria, we're so glad that we were able to go above and beyond your expectations!
My review is for Director of admissions Willie Vasquez. He was my main point of contact throughout the whole process. He handled the whole process with efficiency and care. He was also very professional and approachable. Compared to other places I have tried for my grandmother, Vasona Creek Healthcare is standard.
Business response:
We do hope we can be of assistance in the future. Take care!
My father was referred here by the hospital team at Good Samaritan Hospital. We were told that they are part of the hospital chosen partners. The staff has been very accommodating and have listened to all of our concerns regarding past experience with other facilities. The doctors visits regularly, almost on a daily basis along with the nurse case managers. The best part is the rehab team, they get him up, get him dressed, and participating in his therapy almost every day. The most touching part is that my father loves to w... read more
Business response:
we strive for 100% satisfaction, and it is great to see you had such a positive experience at Vasona Creek Healthcare Center.
I cannot say enough great things about this facility. The staff is friendly and accommodating! Thank you Vasona Creek team! I greatly appreciate everything the team does for my grandma!
Business response:
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I just want to say I'm so grateful for Mark, he was super helpful the information process. Overall great customer service.
Business response:
Thanks again for taking the time to leave us this information about your recent visit. Take care!
Mark is extremely helpful with the information process. Great customer care. He made my experience exemplar.
Business response:
Cindy, your wonderful feedback and rating mean a lot to us.
I am currently staying here at Vasona Creek the amount of care I have received from the staff is amazing. I want to thank the social services team they are on top of everything. My appointments and every issue has been issued by them. I am very grateful to Yami she's very kind and she's very sufficient. Overall I thank the staff my stay here has been pleasant.
Business response:
we strive for 100% satisfaction, and it is great to see you had such a positive experience at Vasona Creek Healthcare Center.
Great facility (CLEAN!), great & friendly staff, great PT equipments. Highly recommend this place.
Business response:
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Vasona Creek Healthcare Center has a 3.7 star rating with 467 reviews.
Vasona Creek Healthcare Center is open now. It is open 24/7.