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16412 Los Gatos Blvd, Los Gatos, CA, 95032, United States
Get directionsAbsolutely loved the communication I received from the team when my loved one made a quick pit stop here. Special shout out to the Director of Nursing,Tanya, and Administrator, Brett, for making sure the facility is up to date with all policies regarding Covid-19. It's especially scary during this time to leave a loved one in a facility but felt super reassured by them. Loved what activities had to offer as well (thanks so much for making sure nobody is bored Juanita!) Thank you so much for all your hard work!!
My 89 year old father in law is receiving great care here after having complete shoulder replacement surgery two months ago! He's been here under quarantine for 6 weeks now and I see the staff caring for him quite lovingly. Good work folks And thank you!
Business response:
Thank you for taking the time to leave a review. I hope your father in law is doing great. Respectfully, Brett
As a care coordinator for All Seasons Homecare, it is my job to work with skilled nursing facilities to help coordinate a safe discharge home with caregivers. Working with the entire team through the care planing process is extremely professional and smooth. The entire staff are highly qualified and compassionate. The social services and case management team always go above and beyond to ensure their patients going home are set up for safety and a successful recovery. Thank you Vasona Creek Team for all you do, and its a pl... read more
We found the staff at Vasona Creek to be caring and hard working. My husband was there for about a month. He liked the kind staff and hard working nurses. We appreciated all their care and help. Thank you Izzy, Courtney, Adel, and all the wonderful nurses and doctors. They took every precaution to make sure that their patients are not exposed to Corona Virus. Thank you
Business response:
Janette, Thank you so much for your response. I really appreciate you taking the time to post this. I will let the team members you mentioned know and we will celebrate them. During this COVID-19 time a compliment like this goes even further. Thank you for this. Such positive news! Brett, Administrator
i been here at the nursing home home for a month and the ataff here have been the greatest help and rehabilitation has been wonderful process ,they were very patient with me ,and the administration team Jordan and Alyssa were the perfect host ,by helping me theu the whole process and making sure all my needs were met, i really appreciate each and everything they have done for me im thankful to have been here, and would recommend this place to anyone .
Business response:
Hi Cecil, thank you for taking the time to leave a review of Vasona Creek. I appreciate your review. I will share this with the Vasona Creek team. If there is anything we can do to make your stay better please let us know. Thank you, Brett
My father was recently discharged from Vasona Creek,he was hospitalized at GSH prior. The staff there was exceptional,even though this pandemic prevented us from seeing him,Juanita from activities made it possible through facetime! The team in social services including Courtney who was Great !! & Ezekiel who was super helpful and resourceful,reassured me and my family that my father was going to be okay. We couldn't have picked a better place for him to recover and build up his strength. From our family to yours,Thank you so... read more
Business response:
Thank you so much for your review. We really appreciate you taking the time to leave a review. I will share it with Juanita, Courtney, and Ezekiel as well as our staff! Be safe. Thank you!!!
My elderly father just got discharged from Vasona Creek Healthcare Center after recovering from major surgery. The care he received there was outstanding. I specifically want to highlight the care he received from the nurses Ruth Ann and Jyasmin at station 2 on the second floor. I call them "The Dynamic Duo" because of the quality of care they provided. They not only care for the medical needs of their patients but they care for the human side of the patient as well. Their positive energy and dedication comes through on... read more
Business response:
Brad, thank you so much for your review. I will share this information with our staff. If you ever need anything please let me know. Brett @ Vasona Creek
Staff are caring, but very busy at most times. The facility is clean and cheerful with plenty of parking. The food varies from very good to OK. There can be a problem reaching someone at the main number after regular business hours. In addition, the facility is in a cellphone "dead zone." You might be able to get a signal in the parking lot but within the building, it is nearly impossible. If you need phone access, ask them to put in a landline for your family member. Overall we are very satisfied with the care at Va... read more
Business response:
Hi Joyce, Thank you so much for leaving your feedback. I wish there was more towers in the Los Gatos area. I’m happy to be of assistance the best way I can. If there is anything our team can do to make your experience 5 star let me know. We will try our best. Regards, Brett
Toured Vasona Creek on Friday for placement for a loved one. I could not be more impressed by how friendly and welcoming the staff was to my husband and I. It's been a rough couple of weeks trying to find the perfect facility for our loved one, but this facility made the decision so much more easier. The holiday decorations made it feel very homey and the residents had nothing but good things to say. For the first time in the last few months, our minds are at ease. Thank you Brett and your entire staff for reassuring my fami... read more
Business response:
Thank you for your review. On behalf of Vasona Creek i thank you for taking the time to leaving your review. I know we aren’t perfect but appreciate you seeing the goodness in what we do. Respectfully, Brett
Vasona Creek Healthcare Center has a 3.7 star rating with 467 reviews.
Vasona Creek Healthcare Center is open now. It is open 24/7.