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Vasona Creek Healthcare Center

3.7

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Location details

16412 Los Gatos Blvd, Los Gatos, CA, 95032, United States

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3.7439 reviews
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janette t.'s profile image
janette t. 
rating
6 years ago

We found the staff at Vasona Creek to be caring and hard working. My husband was there for about a month. He liked the kind staff and hard working nurses. We appreciated all their care and help. Thank you Izzy, Courtney, Adel, and all the wonderful nurses and doctors. They took every precaution to make sure that their patients are not exposed to Corona Virus. Thank you 

Business response:

Janette, Thank you so much for your response. I really appreciate you taking the time to post this. I will let the team members you mentioned know and we will celebrate them. During this COVID-19 time a compliment like this goes even further. Thank you for this. Such positive news! Brett, Administrator 

Cecil B.'s profile image
Cecil B. 
rating
6 years ago

i been here at the nursing home home for a month and the ataff here have been the greatest help and rehabilitation has been wonderful process ,they were very patient with me ,and the administration team Jordan and Alyssa were the perfect host ,by helping me theu the whole process and making sure all my needs were met, i really appreciate each and everything they have done for me im thankful to have been here, and would recommend this place to anyone . 

Business response:

Hi Cecil, thank you for taking the time to leave a review of Vasona Creek. I appreciate your review. I will share this with the Vasona Creek team. If there is anything we can do to make your stay better please let us know. Thank you, Brett 

Luna X.'s profile image
Luna X. 
rating
6 years ago

My father was recently discharged from Vasona Creek,he was hospitalized at GSH prior. The staff there was exceptional,even though this pandemic prevented us from seeing him,Juanita from activities made it possible through facetime! The team in social services including Courtney who was Great !! & Ezekiel who was super helpful and resourceful,reassured me and my family that my father was going to be okay. We couldn't have picked a better place for him to recover and build up his strength. From our family to yours,Thank you so... read more

Business response:

Thank you so much for your review. We really appreciate you taking the time to leave a review. I will share it with Juanita, Courtney, and Ezekiel as well as our staff! Be safe. Thank you!!! 

Brad M.'s profile image
Brad M. 
rating
6 years ago

My elderly father just got discharged from Vasona Creek Healthcare Center after recovering from major surgery. The care he received there was outstanding. I specifically want to highlight the care he received from the nurses Ruth Ann and Jyasmin at station 2 on the second floor. I call them "The Dynamic Duo" because of the quality of care they provided. They not only care for the medical needs of their patients but they care for the human side of the patient as well. Their positive energy and dedication comes through on... read more

Business response:

Brad, thank you so much for your review. I will share this information with our staff. If you ever need anything please let me know. Brett @ Vasona Creek 

Joyce G.'s profile image
Joyce G. 
rating
6 years ago

Staff are caring, but very busy at most times. The facility is clean and cheerful with plenty of parking. The food varies from very good to OK. There can be a problem reaching someone at the main number after regular business hours. In addition, the facility is in a cellphone "dead zone." You might be able to get a signal in the parking lot but within the building, it is nearly impossible. If you need phone access, ask them to put in a landline for your family member. Overall we are very satisfied with the care at Va... read more

Business response:

Hi Joyce, Thank you so much for leaving your feedback. I wish there was more towers in the Los Gatos area. I’m happy to be of assistance the best way I can. If there is anything our team can do to make your experience 5 star let me know. We will try our best. Regards, Brett 

Rae A.'s profile image
Rae A. 
rating
6 years ago

Toured Vasona Creek on Friday for placement for a loved one. I could not be more impressed by how friendly and welcoming the staff was to my husband and I. It's been a rough couple of weeks trying to find the perfect facility for our loved one, but this facility made the decision so much more easier. The holiday decorations made it feel very homey and the residents had nothing but good things to say. For the first time in the last few months, our minds are at ease. Thank you Brett and your entire staff for reassuring my fami... read more

Business response:

Thank you for your review. On behalf of Vasona Creek i thank you for taking the time to leaving your review. I know we aren’t perfect but appreciate you seeing the goodness in what we do. Respectfully, Brett 

Priscilla S.'s profile image
Priscilla S. 
rating
6 years ago

A great place for short or Long term stay.. Situated in a nice country like setting nestled along Los Gatos Blvd in the Town of Los Gatos. I do hope the workers here enjoy their job, unlikev. Not some others in other locales that only do it for the money. If I do notice this, I will update my review. 

Business response:

Hi Priscilla, thank you so much your review. We appreciate you taking the time to leave a review with photos. If there is anything I can do in the future please let me know. Regards, Brett 

Claire B.'s profile image
Claire B. 
rating
6 years ago

From the moment my dad arrived from Kaiser his experience was wonderful. The goal was to prepare him for surgery. The entire staff was onboard. Great PT and addressed all his needs. Hoping to return to improve his strength and stamina before going home now that he has had his surgery! The facility has a positive feeling..the staff seems happy to be there! 

Business response:

Hi Claire, I was thrilled to see your review. If there is anything I can do to be helpful please do not hesitate to contact me! I can be reached at 408-356-2191. Thank you. Brett 

Maricarmen T.'s profile image
Maricarmen T. 
rating
6 years ago

I LOVE LOVE LOVE VASONA! They took real good care of my family member this past month and helped him get back to his prior state. He is now home and doing better than ever. I will definitely recommend this skilled nursing to all my loved ones needing care. 

Business response:

Hi Maricarmen, I hope I'm spelling your name correctly. Thank you very much for your review. As you can see from some of our other reviews we are trying best to improve and addressing the areas where improvement is needed. If there is anything I can do to be helpful in the future to your loved one's care please do not hesitate to contact me at Vasona Creek. Thank you again, Brett Administrator 

Frequently asked questions about Vasona Creek Healthcare Center

How is Vasona Creek Healthcare Center rated?

Vasona Creek Healthcare Center has a 3.7 star rating with 439 reviews. 

When is Vasona Creek Healthcare Center open?

Vasona Creek Healthcare Center is open now. It is open 24/7.