Meet customers face-to-face with Video Chat
Start video calls instantly on any device, from one centralized inbox.
Turn physical meetings into virtual engagements
Make every experience memorable by being there for your customers, even if you physically can’t.
Up and running in seconds
Seamlessly switch between text and video with a single click within one centralized inbox.
The fastest way to join meetings
No dialing-in. No pins. No downloads - make joining meetings frictionless for your customers.
Make a record of it
Easily record your meetings on your device or to the cloud.
Real-time collaboration made simple
Get everyone on the same page by sharing your screen - show documents, applications or play videos directly from your screen.
Invite the whole group
Bring employees and customers together, no matter how or from where they’re connecting.
Unparalleled visibility
See what video calls are in progress from your unified inbox.
See and be seen clearly
HD quality meetings provide crystal-clear audio & video; even on low bandwidth networks.
Meetings in the palm of your hand
Host video meetings anytime, anywhere, using the Birdeye mobile app.
Protect every meeting
HIPAA compliant, end-to-end encryption and enterprise-grade video calls.
Powerful alone. Unstoppable together.
Birdeye is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Check out our other products that work well with Video Chat.
Mass Texting
Keep your customers engaged with campaigns at scale on the channel they prefer.
Resources
Sunburst Shutters & Window Fashions
How Suburst Shutters uses Birdeye to provide high quality service through Webchat and business texting during challenging circumstances.
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Birdeye Interactions - Smart Interactions Across Every Touchpoint
With Birdeye Interactions, your business can stay on top of every message you receive from customers. Here's how it works.
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Close the messaging gap: Serve customers on their own terms
Missed messages lead to unhappy customers. Here's how you can stay on top of all interactions from text, email, chat, Facebook Messenger and even voicemail.
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