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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Billing/Collection Issues This is inaccurate information in the photos attached my keys were turned in on the morning of the 1st. The house was posted to re rent before the 18th of june. I am not responsible for rent when i had turned in the keys. There was also many maintenance requests put in that were never fulfilled and many emails sent about carpet being changed and that was never fulfilled either. I do not feel i should have to pay for these charges.
Problems with Product/Service My air conditioner has been an issue since I moved in 2021. I was told to put a request in and did so on May 30, 2023. I paid $773 to go stay at a hotel due to my air conditioner and my kids health. They didn't come fix my air conditioner until 6/14. It's now broke again. I put in another request on 6/23/23 and 6/25/23 and heard nothing back. I'm pregnant and high risk and something needs to be done ASAP! They are refusing to credit my rent or reimburse me anything, knowing that myself and kids... read more
Problems with Product/Service Dear Better Business Bureau, I am writing to file a complaint regarding woeful housing management and the maintenance staff's repeated vandalism of my home. I have documented evidence of these incidents. The leasing department initiated maintenance requests on my behalf, which immediately raised concerns. They claimed I couldn't access my home and requested a lock change without my consent. Their maintenance personnel arrived, removed the locks from my door, and left it wide open, exposing it t... read more
Problems with Product/Service I put an application in for the hardship program for july 1st rent. However ****** ******** called me one time and did not leave a voicemail. He sent me an email and gave me his extension. I have been calling him ever since then with no response. I also called the call center and asked for an return call and still have not received it . This is frustrating when I have never been late on my rent and i reached out for help and still have not heard anything.
Problems with Product/Service I had previously reported a leak on my first floor restroom contacted the property management and they sent someone who didn't throughly inspect the pipe and a little over a month later the pipe busted while I was work and ran for hours which caused water damage to my basement carpet and equipment that was in my basement also it flooded the upstairs hallway along with carpet in all three bedrooms from the overflow of water. I contacted emergency maintenance at 1026p on 6/14 I didn't receive a ca... read more
Problems with Product/Service I been with vinebrook only 5 months and they are really bad with communication. I need someone to get me out the lease. I have called multiple times and no one has gotten back. And thry have me on eviction when im just tryna pay out the lease. I dont and cant have eviction on my record. They never help when you call. It has been 3 months since i been in eviction process and no one has still contacted me. IT IS TERRIBLE BUSINESS. Can someone please helpp!!!
Problems with Product/Service Vinebrook homes is hounding me about my yard not being cut. My yard is cut by my yard man every week. I have contacted them about this issue and informed them that my yard is serviced weekly. They s not someone out on Saturday the day my rlyard man was supposed to come out to cut my yard stating that I fail d inspection which is crap. This company is the worst.
Problems with Product/Service Put in a service order for a leak, let them also know that its wetting carpet. Zwo company maintnance guys have come out ( should have been a plumber to see where leak was coming from) was told by by then that they couldnt fix it but a plumber would be coming out. Followed up with company the end of last week and was told a order for a plumber was put in. Have heard anything else in regards. Fast forward to Monday, called to follow up with "customer service" which is basically a answering servic... read more
Problems with Product/Service I am very disappointed by the way this company handles things. I’ve had issues left and right with this place and it all seems to fall on deaf ears. For starters there is an amount on my account still reflecting owed and I’ve paid everything that was in my leasing agreement. The leasing agent said it’s fine it’ll go away once they apply your deposit but it’s still reflecting on there. Additionally, It’s only been two weeks since I received my keys on June 8th but surely wished we would’ve checke... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,390 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.