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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service My air condition is out!!!!!!! It's 85 degrees in my house and no one will come out and fix it!. I've never been with a company that actually doesn't have maintenance on call for emergency situations. It's sad and not fair to me and my kids. Maintenance response was someone will be out Tuesday! So me and my kids have to stay in this hot house for over four days?!!!! What kind of human person with a heart does that? Ever since I've moved in, I've only been in my house 4 months it's been issues on... read more
Problems with Product/Service I rented the home on 05/26/2023 and had issues with the home; fortunately, they were fixed after multiple emails. Here comes 06/29/2023 and I tried to make my rent payment on their portal and was unable to find the home that I rented, and their app says I was inactive. I reached out to their answering service on 06/29/2023 and on 06/30/2023 I received a call back and was told by a guy that I had to wait until 07/01/2023 to pay it the reason why it wasn't showing up. 07/01/2023 came and it was th... read more
Problems with Product/Service I got the keys and signed my lease yesterday. I went over to house to sweep today and start cleaning and noticed a lot wrong, especially when I was told the carpets were professionally cleaned as they weren’t in a bad enough state of needing replaced (although the tenants before seemed to live there for 5 years according to Zillow) and the house was painted. There are scribbles on walls in the master bedroom and living room. As well as burn holes and stains in the carpet. After sweeping (which ... read more
Problems with Product/Service Been renting from company over a year they have failed to provide a livable space. There is mold growing in both bathrooms, a tree on top of my car outside that’s been there for 2 weeks, the home is not insulated so humidity throughout the home
Problems with Product/Service Security Deposit Amount Involved $780.00 Moved Out 4/26/23 When we moved out, they said to turn in keys - no walk throu. They wrote all items that we cannot dispute for instance 1) $180.00 for mini blinds we lived there 8 years, made of plastic, sun shineing on them makes them brittle. 2) Rehang bifold doors I did. $20.00. They lied. 3) Move out sewer $27.29. We were paid up with water and sewer. How can they charge us!
Problems with Product/Service Vinebrook has failed to repair damage from tornado damage that was done during tornado in March 2023. This is now July 2023. Any maintenance requests have been closed as work completed although no work has been done. Trees that have destroyed privacy fencing and massive damage to the roof (resulting in leakage) has not been completed or attempted. Nothing has been done even though repeated leaking occurs with each rain event. No maintenance has been performed in the 3 years the have owned the pr... read more
Billing/Collection Issues This is inaccurate information in the photos attached my keys were turned in on the morning of the 1st. The house was posted to re rent before the 18th of june. I am not responsible for rent when i had turned in the keys. There was also many maintenance requests put in that were never fulfilled and many emails sent about carpet being changed and that was never fulfilled either. I do not feel i should have to pay for these charges.
Problems with Product/Service My air conditioner has been an issue since I moved in 2021. I was told to put a request in and did so on May 30, 2023. I paid $773 to go stay at a hotel due to my air conditioner and my kids health. They didn't come fix my air conditioner until 6/14. It's now broke again. I put in another request on 6/23/23 and 6/25/23 and heard nothing back. I'm pregnant and high risk and something needs to be done ASAP! They are refusing to credit my rent or reimburse me anything, knowing that myself and kids... read more
Problems with Product/Service Dear Better Business Bureau, I am writing to file a complaint regarding woeful housing management and the maintenance staff's repeated vandalism of my home. I have documented evidence of these incidents. The leasing department initiated maintenance requests on my behalf, which immediately raised concerns. They claimed I couldn't access my home and requested a lock change without my consent. Their maintenance personnel arrived, removed the locks from my door, and left it wide open, exposing it t... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is closed now. It will open tomorrow at 8:00 a.m.