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3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Billing/Collection Issues Location: Florissant, MO Every month there is always something different added to my rent. Every month there is a $300 extra charge on my rent payment. I called the water company and they said it hasn't been paid in months. I didn't pay the late fee of $50.00 now it is $468 and I can't get in contact with anyone to find out what is happening with this. I called numerous times and no one calls me back. They threaten me with eviction if I don't pay. I would like to get in contact with someone to dis... read more
Billing/Collection Issues My leasing company changed lease agreement which they did send an addendum to where they pay the electric bill and water bill and then we pay the leasing company. Well last month I was still paying on my electric bill not knowing and my electric got shut off bc they weren't paying which took me 5 hours of yelling and crying. I paid electric twice one through aep and one through the leasing company. Now this month they haven't even billed me for the electric or water company. And I have left several ... read more
Billing/Collection Issues I was renting a home that Vinebrook purchased from the individual I was renting from. The owner of the home left many possession on the property. Before I moved, I contacted vinebrook 4 times in an attempt to get them to come to the property and see what the previous owner left on the property. No one from Vinebrook came out or contacted me about the left content. I recently received my security deposit in which vinebrook deducted fees for disposing of the materials that were left by the previous ow... read more
Billing/Collection Issues Vinebrook Homes recently changed Aqua water and Rumpke services out of tenants names into their own the past 2 months. I received an email stating my water was past due of $595.44. To avoid late fees and possible disconnection. Vinebrook homes made this business change with water and trash. I have been a tenant here for over 11 years prior to Vinebrook buying Huber Homes out. Now there is an Accounting issue on their system in which they will not acknowledge. I made a payment on 10/31/2023 of $$446.... read more
Billing/Collection Issues I rent from vinebrook homes and in August they randomly took over my utility bill stating it was apart of our lease agreement (we resigned our lease in March and had continued to pay city of Hamilton utilities until August when they randomly took over our utility bill) they refuse to show us our utility bill and SINCE AUGUST we have paid $1400 in utilities to them or they threaten to evict us. We have never had to pay that much ever for utilities and we can never get ahold of someone at vinebrook th... read more
Problems with Product/Service I am writing a complaint against VB Homes for what I perceive as predatory practices and harassment during my tenancy. My experience with VB Homes has been disheartening, and I believe it is essential to bring attention to the unscrupulous behavior I have encountered as a tenant. On 08/22/23 I lost my job due to cost-cutting measures resulting in financial hardship for us. Despite securing new job, my income was substantially reduced, leading to difficulties in paying rent on time. Although VB H... read more
Billing/Collection Issues I rent from them and my plumbing went out for 12 days. I sent in a maintenance request the day it happened ( they say it could take 72 hours until someone reaches out) and no one reached out to me for a week. I tried to call them but it’s only an answer help line. My basement and bathroom flooded during this and my whole house smelled like sewage water and still nothing from them. When they did finally reach out, they would only send one email and then not respond for a day or two. My mother got inv... read more
Billing/Collection Issues My contract started 10/6/2020. I moved out and turned my keys in on 10/31/2023. You withheld a total of $323.34 from my security deposit for eight days of rent for November 2023. You have over charged me rent when my contact ended 10/6/2023 and I paid the full rent of $1250 for October 2023.
Problems with Product/Service on 11/16/2023 @ 8:23am, American water cut off my water due to a meter change. I contacted VB homes and they attempted to schedule meter change and was advised that no one had to be home. They showed 11/18/2023 @ 9:30am and left another note and stated someone has to be home while they change the meter out. Me and my children have been without water for 4 days now. I emailed, called the 800# and now it has been extensively frustrating that we have no water. I keep getting told its escalated and ... read more
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
VineBrook Homes Dayton is closed now. It will open tomorrow at 8:00 a.m.