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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Guarantee/Warranty Issues We have been living in a Vine Brook property since 2017. We have asked vinebrook to fix the mold issue in our bathroom for about 3 years not just temporarily fix it but permanently fix it and they have yet to do so. We also have issues with our air conditioner every year and each year they're not fixing it they are just rigging it so it can work briefly. My mother has a lot of health issues and the upstairs is unbearable my entire family is sleeping downstairs where it's cooler. I've called the heal... read more
Problems with Product/Service I submitted a work order for my HVAC unit at the end of May. I had to sit all weekend in a home that registered over 90 degrees. The technician came out and at first stated that he did not know how to fix the issue and he did not know when a contractor could come out. He left and then came back and said he may have a work around. he closed out my work order. Now it is June 12th and my air is out yet again. My home is 91 degrees inside as I write this complaint. I have placed an emergency work or... read more
Problems with Product/Service At move in date of December 15th 2019 the rental agent agreed to repair or replace the kitchen and laundry room flooring which was damaged by the prior tenants. We were also told some defective doorknobs would be replaced. At time of move in we discovered either of these items were repaired or replaced. Several repair orders were placed to Vinebrook Homes during the first year if tenancy. Several repairmen took pictures of the flooring to turn into Vinebrooks service manager but no repairs resul... read more
Guarantee/Warranty Issues Absolute Worst Property Management Company I have Ever dealt with in my life. Ever since moving in my Vinebrook Home Rental, I've had nothing but maintenance problems and this house is unlivable. I've reported Maintenance issues multiple times and they were fixed incorrectly or unresolved altogether where the company refuses to correct it. Issues ranges from the back yard being completely trashed upon move in, windows being cracked and not replaced, countertop being permently stained and not replace... read more
Problems with Product/Service I'm a mom with 6 children and I have literally been putting a work order in every single day for two weeks straight be because we are not able to use the tub or the toilet! A maintenance man came out and shut the water off in the bathroom and removed the knob off the tub and never came back. I call every single day and the only thing that happens is they take a work order, someone calls me back and I never hear anything else until I call on the very next day. Only to give them the same work orde... read more
Problems with Product/Service I've reached out to Vinebrook Homes Multiple times through email & I've submitted sooo many work orders. It's about to be a month in and yet I haven't received a response. I've been having problems with my a/c which has lead to a busted pipe so therefore my living room (wood) is coming up, bedroom (carpet) is flooded, Den area flooded and home smells like a sewer. Vinebrook send a company out called ************ on 06/07/2021 Technician stated that pipes have busted underneath home and that the ... read more
Problems with Product/Service My husband & I seen an ad for a 3br 2ba. We paid the application fee and submitted the application. We got an email stating we was approved. We was told it would be $1718.00 to move in. I bought 2 money orders for $1000 & $718 and met the property manager at the property on 6/4/21 to view the property. I went ahead and gave her the money orders that I was under the assumption wouldn't be deposited until the lease was signed which was going to be 6/7/21. After examination of the property we seen ... read more
Billing/Collection Issues Me and my family moved in may 1st 2021 . Not even 24 hours later we realized we had a pest problem and reached out to the woman whom rented us the house and told us we could put in a maintenance request but doubted it would be taken care of , that it was a tenant problem once we signed the lease the whole entire house has ants everywhere they are dropping off the ceilings into our beds while I'm cooking and eating dinner while showering .never did I know signing my lease would I have to pay for pest... read more
Billing/Collection Issues I have been contacting vinebrook homes for the last 21 days about my ac unit not working. Someone came out when I filed the initial report, but did not come in because he heard a dog barking. We set up for him to come back the next day and I have had no contact since. It has been sitting at 80 degrees in my home for the last week, I have two children that are getting nosebleeds from how hot it is. When I call trying to get an update I get hung up on.
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,412 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is closed now. It will open on Monday at 8:00 a.m.