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About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Billing/Collection Issues I rented a house from Vinebrook Homes moved in on March 20thand moved our March 20th. The house is infested with Bedbugs. I have 22 month old daughter and I list most of my belongings due to the infestation. I am now homeless and have gotten no response or resolution from vinebrook homes. I want my deposit and rent refunded along with the furniture I left. Product_Or_Service: Housing
Problems with Product/Service I have been running a property from them for almost 2 years. Within those two years there have been many issues within this house the property it's self. My issue is once you put in a request for maintenance to come out there have been many of occasions where they have not shown up and when I called my cases have been closed without any type of contact. I reach out to the manager of the company via email I've also reached out via phone and have not had a response. I currently still have vines gr... read more
Advertising/Sales Issues Another problem with Vinebrook. Problems with the property are not being addressed in a timely manner is and now the rent payment problem. I've put in a few requests about issues with the problems that were temporarily patched and nothing else has happened which there are several problems. Also the rent system was down on 3/1/21 and I was not able to make a payment. I made the payment on 3/2/21 and it went thru money was deducted from my account. Hours later I get an email saying it failed and the mo... read more
Billing/Collection Issues I sold my home off market to this company. They made it seem as if they were there to help home owners who need to sell fast. Therefore I sold my home at a discounted rate. They promised me a smooth process and I trusted them. Months later I get a $600 bill because they never switch the gas in their name therefore charging me for a property I didn't own. I reached out multiple times and was ignored. It's now Feb 2021 issue still not resolved. I emailed Lauren from the company she said she will not w... read more
Problems with Product/Service I have a leaking roof. The water is dripping in to my bedroom. I put in a maintenance request for it to be fix Friday 2/12/2021. They haven't fixed it yet, I called on Monday and **** in the ********* office said it will be fixed today. But they never came.
Problems with Product/Service NO HEAT every time it gets cold out. Worker sent but will not fix. WE ARE FREEZING. He stick thermostat in vent and says it is heat in the vent. HELP! I am reaching out. Please take my case. My landlord has left us in some very dangerous situations since I moved in this house in Southaven in 2019. I have pictures and I have a video I sent to the news. From falling down stairs due to a hole in the ceiling in 2019 and it is still not fixed to a gas leaking stove to a shattered storm door we were t... read more
Problems with Product/Service Stay far away Initially placed a maintenance order on 2/7/2021 due to my heating going out. A tech arrived a few hours later and of course could not fix the issue. We were given two small spaces heaters that were suppose to suffice a two level, four bedroom home in 20 degree weather. A contractor came back around 24 hours later on 2/8/2021 and was able to do a "quick fix" because early today 2/11/2021 my furnace goes out again. I called at 8:30AM and did not receive help all day. So I continue t... read more
Problems with Product/Service Rental property has basic fundamental flaws the company is slow to correct and the company is very non-responsive to messages left re: these issues. I live in an older home on ******* *** in Cincinnati, Ohio from Vinebrook homes. Recently (and last winter) my heat went out. I submitted a maintenance request indicated "urgent" the morning I got up and realized the problem. I was without heat for 2 nights and a day and a half. This same week I had no power in most of the house, including my bedroo... read more
Problems with Product/Service Have lived with vinebrook homes for about 7 months now & for 6 months now I've been complaining about the carpet needing replaced Have been calling for 6 months now about our carpet needing replaced & all I get is we'll send someone out they keep sending the same tech out & he can't believe they haven't fixed it yet a company came out told us we had mold only took vinebrook about 7 months to have there tech come out & tell us there isn't mold but still don't have the carpet fixed & now all we ge... read more
VineBrook Homes Dayton has a 1.6 star rating with 1,391 reviews.
VineBrook Homes Dayton is closed now. It will open at 8:00 a.m.