This profile has been claimed by the business owner or representative.
VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service see Attached document *************************************************************************************************************
Billing/Collection Issues In April we made a maintenance request for our leaking AC. They didn't come out even after two more calls to maintenance.When they finally came out the man said he was not able to fix it (this has happened with multiple issues with this maintenance worker) and that we had to wait for the weather to get warmer. Once it hit 90 we requested maintenance again and were told he couldn't fix the issue. A different contractor came out and told us it wasnt the AC it was a leaking pipe in the wall. Meanwhile ... read more
Billing/Collection Issues We applied for **** *********** ** in ****** *** We got approved the next day and came in to sign the lease and to give $2541 for our deposit. We did a video tour, more like a video she had sent through text. Once we got the keys, we went straight to the house. I opened the door and a molded piece fell and hit me in the head. There's mold all throughout the house and vents. The yard is over grown, already has bugs in the home. There's a hole in the floor and walls that aren't even connected to the b... read more
Guarantee/Warranty Issues We have been living in a Vine Brook property since 2017. We have asked vinebrook to fix the mold issue in our bathroom for about 3 years not just temporarily fix it but permanently fix it and they have yet to do so. We also have issues with our air conditioner every year and each year they're not fixing it they are just rigging it so it can work briefly. My mother has a lot of health issues and the upstairs is unbearable my entire family is sleeping downstairs where it's cooler. I've called the heal... read more
Problems with Product/Service I submitted a work order for my HVAC unit at the end of May. I had to sit all weekend in a home that registered over 90 degrees. The technician came out and at first stated that he did not know how to fix the issue and he did not know when a contractor could come out. He left and then came back and said he may have a work around. he closed out my work order. Now it is June 12th and my air is out yet again. My home is 91 degrees inside as I write this complaint. I have placed an emergency work or... read more
Problems with Product/Service At move in date of December 15th 2019 the rental agent agreed to repair or replace the kitchen and laundry room flooring which was damaged by the prior tenants. We were also told some defective doorknobs would be replaced. At time of move in we discovered either of these items were repaired or replaced. Several repair orders were placed to Vinebrook Homes during the first year if tenancy. Several repairmen took pictures of the flooring to turn into Vinebrooks service manager but no repairs resul... read more
Guarantee/Warranty Issues Absolute Worst Property Management Company I have Ever dealt with in my life. Ever since moving in my Vinebrook Home Rental, I've had nothing but maintenance problems and this house is unlivable. I've reported Maintenance issues multiple times and they were fixed incorrectly or unresolved altogether where the company refuses to correct it. Issues ranges from the back yard being completely trashed upon move in, windows being cracked and not replaced, countertop being permently stained and not replace... read more
Problems with Product/Service I'm a mom with 6 children and I have literally been putting a work order in every single day for two weeks straight be because we are not able to use the tub or the toilet! A maintenance man came out and shut the water off in the bathroom and removed the knob off the tub and never came back. I call every single day and the only thing that happens is they take a work order, someone calls me back and I never hear anything else until I call on the very next day. Only to give them the same work orde... read more
Problems with Product/Service I've reached out to Vinebrook Homes Multiple times through email & I've submitted sooo many work orders. It's about to be a month in and yet I haven't received a response. I've been having problems with my a/c which has lead to a busted pipe so therefore my living room (wood) is coming up, bedroom (carpet) is flooded, Den area flooded and home smells like a sewer. Vinebrook send a company out called ************ on 06/07/2021 Technician stated that pipes have busted underneath home and that the ... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,391 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is closed now. It will open tomorrow at 8:00 a.m.