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Vonage Business Communications
About this business
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
Great app
It works, but seems a bit unreliable. Also, I am forever getting notifications of missed calls. Currently I get a notification several times each day of 40+ missed calls. There is no way to dismiss these and set the number back to zero. With each new missed call that number goes up.
👍
Rough around the edges! They are making it better but like any computerized service, NONE are consumer friendly. Depending on your internet or other devices service, they're all terrible and expensive. At the very least Vonage is the most affordable. I was thrown into the Vonage system at my job. A year and a half later, I have made it work for us how we need it to. Your customer service is not dependent on Vonage, it's how YOU manage it. They have been extremely helpful when I've stumbled.
Great Concept of Service needs adjustments especially the virtual receptionist service intro.
Easy to set-up. UI is just perfect. Call quality is amazing.
awsome
ok
My Bluetooth devices are no longer connecting to my calls. Update: I am using a different, older phone and it is working now. I'll check permissions if I run into this problem again. I appreciate the response.
Business response:
Hello, we apologize for your inconvenience. Would you please check your phone's Settings -> Apps -> Vonage -> Permissions and make sure that "Nearby Devices" are allowed? If the issue persists, please send a message to customercare-vb@vonage.com and include your Bluetooth headset information.
Frequently asked questions about Vonage Business Communications
How is Vonage Business Communications rated?
Vonage Business Communications has a 4.5 star rating with 2,203 reviews.
When is Vonage Business Communications open?
Vonage Business Communications is open now. It will close at 6:00 p.m.