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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Excellent Technology It has been 4 months since integrating NVM in our Desk.com and Salesforce orgs for our sales and support staff. Very stable and easy to use tool. We are very happy. Their professional services and customer support are great but above all the technology is solid. Our Sales Rep Brian and implementation specialist Sean were great. Highly recommend.
Impressed I'm impressed, moving to SalesForce and New Voice Media has been a great step forward compared to our old system. Great support from all the people involved at NVM.
Very easy to use We are very impressed with NewVoiceMedia's system
Good application Very impressive! It has good function and good support!
Iain Clements providing excellent support and assistance We have been extremely impressed by the level of support and assistance we have received from NVM. Especially with Iain Clements with his proactive attitude during implementation. We are happy with the product itself and the additional functionality that will increase our efficiency.
Great CTI tool- NVM. We have been using NVM over last few weeks. It is impressive. Has good reporting capability. Good support.
Review Once you get the hang of the logistics it makes the logging and review of calls so easy. Great product and great help with setting it up
Very user friendly The contact pad is easily laid out and has great functionality. Great support crew from NVM specially Iain!!
Easy to use First time using a solution like this and I find it really easy to use. Highly functional and saves time. Support from NVM was excellent.
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,476 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open on Monday at 9:00 a.m.