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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Good application Very impressive! It has good function and good support!
Iain Clements providing excellent support and assistance We have been extremely impressed by the level of support and assistance we have received from NVM. Especially with Iain Clements with his proactive attitude during implementation. We are happy with the product itself and the additional functionality that will increase our efficiency.
Great CTI tool- NVM. We have been using NVM over last few weeks. It is impressive. Has good reporting capability. Good support.
Review Once you get the hang of the logistics it makes the logging and review of calls so easy. Great product and great help with setting it up
Very user friendly The contact pad is easily laid out and has great functionality. Great support crew from NVM specially Iain!!
Easy to use First time using a solution like this and I find it really easy to use. Highly functional and saves time. Support from NVM was excellent.
Great System very impressed with the ease of use of the system
I'm impressed. very easy to use. I'm impressed.
Great reporting capability The reports we can generate from ContactWorld are customisable and much more user friendly than our previous system
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,280 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.