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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Excellent As an admin user of salesforce, I think it is more interactive and easy to use. It's like it is talking to you on every click of the page. The flexibility to gather and generate reports and can actually customize it is a great selling point for new users. It is amazing how the data and application are integrated as one or broken down into seconds –Salesforce is really a must have for companies who values the meaning of efficiency.
One awesome tool! Very efficient tool! This tool is making our work a lot easier.
Very Good It's about time to upgrade to a better tool.
Easier to Search It is easier to search because there is no need to filter unlike our old system.
2 thumbs up 2 thumbs up
Nice tool Need to be more familiar though
Very useful tool! The NVM Tool is very useful on the process that we have.
NICE Very pleasant to the eyes.Easy to manage
Excellent Excellent
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,280 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.