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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
User friendly and great support Support has been excellent throughout the integration process and the user friendly functionality has been easily picked up by the team.
Brilliant technology The integration of NVM makes my job in an extremely busy bookings department a lot easier. Storing vital information to make the bookings process run smoothly and quickly. Thank you for all your help!
Amazing user friendly system! The integration of NVM has made our work flow process efficient and effective. The training was great and everyone picked it up extremely easily.
Great Technology! It was an easy integration of NVM and our Desk.com/Salesforce orgs. The implementation went smooth and the continued use has been easy. We appreciate the support using NVM. Thank you to the Sales Rep Brian and implementation specialist Sean. Great Job!
Excellent Technology It has been 4 months since integrating NVM in our Desk.com and Salesforce orgs for our sales and support staff. Very stable and easy to use tool. We are very happy. Their professional services and customer support are great but above all the technology is solid. Our Sales Rep Brian and implementation specialist Sean were great. Highly recommend.
Impressed I'm impressed, moving to SalesForce and New Voice Media has been a great step forward compared to our old system. Great support from all the people involved at NVM.
Very easy to use We are very impressed with NewVoiceMedia's system
Good application Very impressive! It has good function and good support!
Iain Clements providing excellent support and assistance We have been extremely impressed by the level of support and assistance we have received from NVM. Especially with Iain Clements with his proactive attitude during implementation. We are happy with the product itself and the additional functionality that will increase our efficiency.
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,268 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.