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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Very Good It's about time to upgrade to a better tool.
Easier to Search It is easier to search because there is no need to filter unlike our old system.
2 thumbs up 2 thumbs up
Nice tool Need to be more familiar though
Very useful tool! The NVM Tool is very useful on the process that we have.
NICE Very pleasant to the eyes.Easy to manage
Excellent Excellent
Much Better Much better than the old system that were using. Just need more time to be familiarize with it and everything will be perfect.
Fast opening of documents The tools opens email, faxes, voicemails within few seconds. It help processing request easier.
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,268 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.