This profile has been claimed by the business owner or representative.
Wag Hotels - South Bay Carson
- Pet Boarding
- Carson, CA
About this business
WAG HOTELS IS THE ULTIMATE STAY AND PLAY RESORT Located just off of the 405 freeway on Wilmington Avenue, our elite South Bay pet boarding resort provides the ultimate blend of fun, safety, and convenience for you and your pet. We are open 24/7/365 offering a range of specialized amenities for cats and dogs of all ages, sizes, and breeds. Treat your pet to a life of luxury at Wag Hotels.
Location details
22251 S Wilmington Ave, Carson, CA, 90745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was our first time and it was a breeze! We were very last minute and didn't think they'd be able to accommodate but they did. They have so many different packages and add-ons, I was pretty surprised. They also have great promotions especially if you're looking to try it out. Nala got an upgraded luxury room that to be honest might've been too big for her. It was huge! Also came with a tv and I would check in on her quite often and the movies being played are pretty cute...the fox and the hound was one of them. We added... read more
We recently boarded our 1yr old Frenchie at the Wags Carson facility for the first time and was very impressed with staff and the environment. They communicated and gave us updates on our pets behavior throughout our trip. I appreciated this due to my pets high energy. We were able to check in on him through the app and see his behavior with the other dogs. It was quite entertaining at times. Overall , Mookie had a blast and was well taken care of , Thank you to all the staff and will be seeing you soon.
Business response:
Hello Robert! Your feedback is incredibly valuable, and we truly appreciate you taking the time to share your honest and positive experience! We are thrilled to hear that Mookie had a blast at our facility for his first board with us! It's wonderful to know that you were pleased with our services, and that our communication and photo memories throughout your trip were helpful. Mookie was such an awesome boarding guest and we appreciated the opportunity to care for him. Thank you for entrusting us with Mookie's care, and we ... read more
I recently started taking my dog to Wags Hotel, and the front desk attendant, Alex, has been fantastic! She's incredibly attentive, going above and beyond to ensure my dog has an amazing stay. Friendly, professional, and truly caring about the animals. Highly recommend!
Business response:
We're grateful for your kind words about Alex's exceptional service at Wag Hotels - South Bay Carson. Her attentiveness and dedication to ensuring your dog has an amazing stay truly exemplify the level of care we strive to provide. We're delighted to hear that you found her friendly, professional, and genuinely caring towards the animals. Thank you for sharing your experience and for your recommendation. We look forward to continuing to provide excellent care for your furry friend during future visits!
I recently started taking my dog to Wags Hotel, and the front desk attendant, Alex, has been fantastic! She's incredibly attentive, going above and beyond to ensure my dog has an amazing stay. Friendly, professional, and truly caring about the animals. Highly recommend!
I love this place and so does my dog, he gets excited soon as we hit the door. The staff is always great and professional, the groomer Tiffany (I believe that's her name) is a guru I have a golden doodle and she never fails. Never have to worry when we leave our dog here and go on vacation or when we simply leave him for some all day play with his buddies. Our go to and only dog hotel we deal with. 10/10
Business response:
Hello Donte! Thank you so much for offering us your time to share such positive thoughts and feedback on our services! We appreciate your words regarding the level of care you've been provided from our groomer Tiffany, and the great work she has done for your pup! We are honored to have your trust to care for your pup when in need and we thank you for choosing us! We hope to see you all return very soon! Britney, General Manager
I just want to thank Carleton who help me with my Bella's reservations. He was patient with the 2 resavations and had a great sense of humor.
Business response:
Hello Mrs. Granston, Thank you for taking the time to share your feedback. We sincerely apologize for falling short of your expectations and for the misunderstanding that occurred. We appreciate your loyalty over the past three years and the opportunities we have had to provide great care for your dog. I was glad to be of assistance you to my ability by arranging accommodations at our Santa Monica location to meet the needs of your dog. Your concerns have been noted, and we will use this feedback to improve our communicati... read more
As a first time guest to the location, we were fairly happy with the introductory rates. The staff overall was great and everyone was friendly. There were for sure a lot of pets there during our fur baby's stay. She had a few play dates , had her meals and the day of her pick up, we were able to get her fit in for a grooming. They have options to have you pet on camera throughout the days so that you can log in and see progress and they send you updates as well, which we liked. They also offer tours of the location during c... read more
Business response:
Hello Jonnita! Thank you very much for offering us your positive and honest feedback with us and the community! We are very glad that we have made your pup's first experience a wonderful time and I hope she had a blast with us! If you have any questions for us, please do not hesitate to reach out to us at 888.924.5463 and we will gladly assist you for your girl's needs! We hope to see you all return soon! Britney, General Manager
This is a Top Notch Boarding facility that cares about pets and assures the customer that their pet is in good hands with their well train staff. I toured the South Bay/ Carson recently and they are very organized. Thanks to Brittany & Staff for taking well care of "Cherry" (Min.Pin)) recently.
Business response:
Hello Eldridge! Thank you so much for sharing your experience with us! We're thrilled to hear that Cherry had a great stay at Wag Hotels - South Bay Carson. We take pride in our well-trained staff and organized facility, and it's wonderful to know that you noticed these aspects during your tour as well! Britney and our entire team are dedicated to providing top-notch care for all our furry guests. Your feedback is greatly appreciated, and we look forward to welcoming Cherry back for future stays!
The dog groomer she is great love her and also I love everything about Wag Hotel would recommend they to all dog owners. She always great with my do I have chihuahua so if u need ur dog groomer please try them yourself I have been going to them for a few years now. WAG HOTEL
Business response:
Hello Mrs. Simpson! We appreciate the shout out for our Groomer and all the kind words! Dollar is always great with us and we all adore him!
Frequently asked questions about Wag Hotels - South Bay Carson
How is Wag Hotels - South Bay Carson rated?
Wag Hotels - South Bay Carson has a 4.9 star rating with 693 reviews.
When is Wag Hotels - South Bay Carson open?
Wag Hotels - South Bay Carson is open now. It will close at 6:00 p.m.