This profile has been claimed by the business owner or representative.
Wag Hotels - West Loop
- Consumer Services
- Chicago, IL
About this business
Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more
Location details
1214 W. Monroe Street, Chicago, IL, 60607, United States
Get directions
I really liked being able to see my dogs on the web cam. The staff was friendly and when I had a question, they answered me quickly. They sent a “pupdate” letting me know how they were doing. I appreciated that so much
Business response:
Thanks, Kim! I am so glad to hear that you enjoyed the pup-date. We had a great time romping in the play yards with Tanner, Violet, and Diesel. Hope to you see everyone back very soon!
Everything was super easy and fast to setup. I really enjoyed the picture that was sent while I was away on business. Thanks for everything!
Everything was super easy and fast to setup. I really enjoyed the picture that was sent while I was away on business. Thanks for everything!
Business response:
Thank you for the review, Gerardo! Olivia is such a sweetheart and we look forward to seeing her again!
Our dog Athena loves Pooch Hotel! Everyone is very friendly and responsive if we have any questions or needs throughout her stay. She attends daycare and will stay there if we are ever out of town. So happy we found this place!
Business response:
Thank you for the review, Margot! Athena is so adorable! We could cuddle her all day and we just love her smile! We look forward to seeing you and Athena again soon!
1st time using the West Loop Pooch Hotel. We were doing a weekend trip in the city. We were able to get our Yorkie in the same day. They maid it so easy for us. They even called our Vet to secure her vaccinations record. Everyone was so nice & friendly. Loved it. My puppy was super happy when we picked her up. Definitely recommend and will use them again.
Business response:
Thank you for the review, Tracey! Bella is such a cutie and we loved having her stay with us. We do our very best to make the registration and reservation process as smooth as possible for all our clients. We are looking forward to seeing her again soon!
This was our first visit and our dog seemed very happy!! Staff was super busy but took time to show us around!! We live out of town but come to the city often, we will bring our dog back here.
Business response:
Thank you for the review, Kathy! Stanley is such a cutie and we look forward to seeing him again!
We’re always at ease whenever we drop our fur child off here! Pooch hotel is always friendly and accommodating!
Business response:
Thank you for the review, Erin! Stella is such a cutie and we love having her stay over. We look forward to seeing her again soon!
Our pitbull mix, Roxy, is not dog friendly, and she is very nervous around new people. She loves everyone at Pooch Hotel! She is so excited to go there, and she always vomes home happy and tired.
Business response:
Thank you for another great review, Michelle! Roxy is such a sweetheart and we love that she is a prime example of our core value: trust. We understand some pups can be nervous in a new environment or with new people, and it is always our objective to gain their trust so we can provide quality care for them.
Beny (English Bulldog mix/Beagle a/k/a Beabull) LOVES spending his day at the pooch doggy day care. The staff is extremely wonderful, loving, caring and very much attentive to all his needs.
Business response:
Thank you so much for the review, Monika! We just love Benny! He is such a silly dog and we try our very best to have him always have a successful day in play.
Frequently asked questions about Wag Hotels - West Loop
How is Wag Hotels - West Loop rated?
Wag Hotels - West Loop has a 4.9 star rating with 678 reviews.
When is Wag Hotels - West Loop open?
Wag Hotels - West Loop is open now. It is open 24/7.