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Wag Hotels - West Loop

4.9

About this business

Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more

Location details

1214 W. Monroe Street, Chicago, IL, 60607, United States

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4.9681 reviews
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Janet C.'s profile image
Janet C. 
7 years ago

Blizzard was very relaxed when she arrived home so I know she was well cared for. The camera was awesome and the daily email updates were great. She will definitely be back! 

Business response:

Thank you for the review, Janet! Blizzard is such a sweetheart and we're glad we'll get to see her again! 

Claire M.'s profile image
Claire M. 
7 years ago

They take wonderful care of our pups!! 

Business response:

Thank you for the review, Claire! Bell and Rizzo are great and we love to see them growing up from teeny pups to young adults! 

Charlotte W.'s profile image
Charlotte W. 
7 years ago

I have boarded my pup here a few times and she always does well following a visit. They are always attentive to her needs. I will definitely board with Pooch Hotel again. 

Business response:

Thank you for the review, Charlotte! Sierra is such a little cutie! We're so glad to know you're happy with our services! We look forward to seeing you and Sierra again soon! 

Pamela M.'s profile image
Pamela M. 
7 years ago

Always great 

Business response:

Thank you for the review, Pamela! Chocolate is always a joy to have here! Annette loves getting to groom him! 

Caitlin M.'s profile image
Caitlin M. 
7 years ago

From day 1, Pooch Hotel has been wonderful! Very friendly welcoming staff. BeBop can’t wait to get to daycare. He knows exactly where we’re headed and practically runs the whole mile there. Love it. I also like that there are cameras in the rooms so you can check out your pup throughout the day. Highly recommend (which I have already!) for anyone looking for a great environment for your dog. 

Business response:

Thank you for the review, Caitlin! Bebop has quickly become a favorite at Pooch and we are so happy he is part of our Pooch family! Be sure to let us know if anyone you've recommended us to has or will start coming to us. You will get a referral credit once they come in for their first day. 

Leanne S.'s profile image
Leanne S. 
7 years ago

My pupper loves to spend the day and night at Pooch! The staff is amazing, they love my pup like he is their own. 

Business response:

Thank you for the review, Leanne. Jack is the best! He brightens our day whenever he comes in! Hope to see him come in more often! 

Kate S.'s profile image
Kate S. 
7 years ago

Very happy with our grooming experience! 

Business response:

Thank you for the review, Kate! Annette really enjoyed getting to groom Oliver and we hope to see you again soon! 

Shirley L.'s profile image
Shirley L. 
7 years ago

I was kept updated regarding my pets health and experience; able to view my pet on the webcam provided; and loved the caring, kind, attentive and courteous staff at drop off, and pick up. My pet had a few special needs that were considered and taken care of. Was very pleased with his care. 

Business response:

Thank you for the review Shirley! It was great getting to have Charley stay with us. He is such a cutie and we hope to see him again soon! 

Claire M.'s profile image
Claire M. 
7 years ago

The Pooch Hotel is a wonderful place that cares about dogs, has great facilities, and the staff communicates beautifully with people. The pick up service has been especially helpful and the employees are always respectful, kind, and on time 

Business response:

Thank you for the review, Claire! Bell and Rizzo are just adorable. It is so great to be able to see how big they're getting! It is always our goal to provide all our clients with the best service and the pups with the best care and attention. 

Frequently asked questions about Wag Hotels - West Loop

How is Wag Hotels - West Loop rated?

Wag Hotels - West Loop has a 4.9 star rating with 681 reviews. 

When is Wag Hotels - West Loop open?

Wag Hotels - West Loop is open now. It is open 24/7.