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Washington National Insurance
- Insurance
- Carmel, IN
About this business
Location details
11825 N Pennsylvania St, Carmel, IN, 46032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trying to collect on a claim is like pulling teeth!! I have been paying the premium for over 35 years, qualify for a claim and they are nickel and dining me for every procedure!
These guys lie like dogs!
Even in my husband's demise the services are horrible smh
ZERO stars. Six+ weeks into disability and despite numerous phone calls and texts to the agent, there have been NO benefits paid. A different excuse is given each time we communicate with them. Im wondering if they even *have* the money to pay claims.
Business response:
Hi Denise, that sounds frustrating. Would you be willing to send us a message with additional information (contact info and policy info) so we can better assist? I'd like to route this to our department for another look.
MY WIFE WORKS FOR THE US POST OFFICE. SHE IS HAVING A VERY HARD TIME DEALING WITH THIS COMPANY AND TRYING TO GET HER SHORT TERM DISABILITY MONEY. SHE HAD BACK SURGERY AND WAS COUNTING ON THIS MONEY TO HELP PAY BILLS . EVERY TIME SHE CALLS THEM SHE GETS A DIFFERENT ANSWER OR SOMETHING THAT WAS NOT TOLD TO HER BEFORE. THIS COMPANY IS ABSOLUTE TRASH!!! IF AND WHEN SHE GETS ALL THAT IS COMING TO HER ,SHE WILL BE GETTING AWAY FROM THESE SCAM PEOPLE!!! FUNNY HOW THE PAYROLL DEDUCTIONS ARE NEVER LATE TO GET YOU GUYS PAID EACH MONTH... read more
Business response:
Hi Mike, This sounds frustrating. Would you be willing to send us a message so we're able to follow up and have our team take a look? If you send us a private message with your contact info and your policy number, we can have some reach out asap.
I have called four or five times in the past 30 days. Customer service says an agent must contact me to answer my questions. Still waiting for an agent to contact me. Definitely going to cancel my policy!
Business response:
Hi Debra, Sorry for the delay in this reply. Can you send us a message with your contact info? I'll see if we can reroute and fast track this for you.
To any agents out there considering getting appointed with Washington National, don't do it. They will straight up lie to you. I was told there were accounts in my area to work and that there was a person that would do some training with me. I have 20 years experience and really didn't need much. The person who was supposed to train me wanted me to drive 4 hours to where he was at for training at my expense. I told him that was not acceptable and that he should be coming to me if he wanted me to sell for them. They then term... read more
My wife fell from the tub and injured her foot and ankle. She had a small abrasive skin wound and severe pain and swelling. I took her to the ER, the doctor there was more concerned about a fracture than the skin abrasion. He saw no fracture and sent her home in a splint. Four days later the skin wound developed into a severe infection. I took her back to the ER where she was diagnosed as having developed a Cellulitis bacterial infection at the site of the wound and was hospitalized for eight days. Her policy states that any... read more
Business response:
Hi Mike, thank you for reaching out to us. We'd like you to send us a private message with your policy number and contact info so we can address directly. As soon as we receive, I'll escalate to our team immediately for them to reach out. Thank you!
I live in New York and have an IRA which I submitted a transaction request to have all funds moved to another company. Washington National Insurance Company has denied request saying I am living in either a Community Property State (New York is not) or a Spousal Signature State (again, New York is not) and will not release funds until I have my spouse sign permission. My spouse is not on the account, this is a personal IRA. I asked to cite current NY State law but the company is unable to do so. Obviously there is something ... read more
Business response:
HI Roxanne, can you send us a private message with some additional details - policy number and contact info - so I can have our team look into this directly? Thank you!
Frequently asked questions about Washington National Insurance
How is Washington National Insurance rated?
Washington National Insurance has a 2 star rating with 518 reviews.
When is Washington National Insurance open?
Washington National Insurance is closed now. It will open tomorrow at 9:00 a.m.