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Washington National Insurance
- Insurance
- Carmel, IN
About this business
Location details
11825 N Pennsylvania St, Carmel, IN, 46032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wow! Pretty interesting reading the reviews. I do not (and will never) have a policy, but just came to see the train wreck. *ER situations listed as pre-existing *Still taking money from a cancelled policy *Not correcting a gender status (really...that one is almost comical) *Asking over and over and OVER again for the same documentation The gal (or guy...doesn’t really matter, does it?) who does your social media response deserves a raise. She is busy. I keep reading “I’m sorry you are having an issue. Please PM me and I wi... read more
This company will not pay out a rightful claim. It’s a shameful thing to treat people in this manner. If you’re considering doing business with this company, don’t. They’ll screw You around too.
Business response:
Randy, I'm sorry to hear about your experience. Would you be willing to send us a message with your contact info and policy info so we can have our team take another look and handle?
Will screw the families out of the policy benefits ...dear friend denied claim after husband died of cancer(and all paperwork they requested was submitted)...BIG scam as cancer insurance
Business response:
Desiree, thank you for reaching out on behalf of the family. We have asked the original complainant for more information to follow up with them.
Terrible company! They DO NOT pay out on policies! Beware of this company!! A very dear family friend has been screwed over by them after the loss of her beloved husband.
Business response:
Hi Kimberly, I'm sorry to hear you weren't pleased with our product. Would you mind sending us a private message with your contact info and policy number so we can have our team take another look?
Crooks! The way you have handled the Quay Clark family in Texas is shameful. I’m sure my contacts in the Texas Legislature would be interested in this situation.
Business response:
John, thank you for reaching out on behalf of the family. We have asked the original complainant for more information to follow up with them.
What y’all did to the Quay Clark’s family was terrible. I will be calling ....
Business response:
Charles, thank you for reaching out on behalf of the family. We have asked the original complainant for more information to follow up with them.
Brother in law died of a cancer tumor. These guys denied claim on a cancer policy.
Business response:
Jim, thank you for reaching out on behalf of the family. We have asked the original complainant for more information to follow up with them.
Washington National Insurance is quite possibly the worst insurance company I have ever worked with. Not only did they enroll me as a male - which never in my life have I been a male, their customer service representatives speak to you in a condescending manner. Today I called and spoke with “Trina” and asked her why it was that they could not change my gender to reflect the document they sent me saying that the changes were made and all she kept saying was that the changes were made - yet the policy documents indicate other... read more
Business response:
Nata, would you please send us a private message with some additional detail - including your contact info - so we can escalate this to our team for better handling? I appreciate you sending us the complaint.
They are pretty pricey. I canceled my policy when I changed jobs. I got a refund check, yet I’m still getting lapse notices. I’ve tried 20 yes 20 times to get ahold of a person since I canceled with wait times over 20 minutes. This is not customer service.
Frequently asked questions about Washington National Insurance
How is Washington National Insurance rated?
Washington National Insurance has a 2 star rating with 518 reviews.
When is Washington National Insurance open?
Washington National Insurance is closed now. It will open tomorrow at 9:00 a.m.