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Washington National Insurance

2.0
  • Insurance
  • Carmel, IN

About this business

Insurance

Location details

11825 N Pennsylvania St, Carmel, IN, 46032, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.0518 reviews
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Cindy Clark Barkley's profile image
Cindy Clark Barkley 
7 years ago

My father has been dead for 5 months and my mother is STILL waiting because you REPEATEDLY deny the claim on his cancer policy. Every bit of information that has been requested by you has been sent to you multiple times including doctor’s reports, death certificates, etc. You prey on older people who trust you and then you screw them over!! Just wait, I know an investigative reporter very well who is SALIVATING to expose you and your crooked ways on national television and social media. Good luck! 

Business response:

Hi Cindy, I'm sorry to hear you've been having issues. Can you send us a message with some additional details (your policy number, your contact info) so we can escalate this internally for handling? I appreciate you reaching out. 

Jeanie Pitzenberger's profile image
Jeanie Pitzenberger 
7 years ago

I canceled a policy and they stole almost $12000.00 from me. I have contacted my attorney, the Iowa Insurance Division and the BBB. 

Business response:

Hi Jeanie Pitzenberger, I'm sorry to hear you've been having issues. Can you send us a message with some additional details (your policy number, your contact info) so we can escalate this internally for handling? I appreciate you reaching out. 

Eduardo J. Briceño Hinojosa's profile image
Eduardo J. Briceño Hinojosa 
recommend  Recommended
7 years ago

Good services and nice people to Talk 👍🏻 

Connie Burgess's profile image
Connie Burgess 
recommend  Recommended
7 years ago

My mother had a life insurance policy with this company and when she passed away, we received the check within 3 days and it really helped us with her final expenses. I also have a heart policy and when I filed a claim for my husband earlier this year, we received the check in 4 days. I highly recommend Washington National! 

Gina Gallagher's profile image
Gina Gallagher 
recommend  Recommended
7 years ago

This is a great company to work for. They are fair, honest, fun, compassionate....everything you’d want in an employer. They offer excellent benefit/incentive packages & well-being programs. I highly recommend Washington National. 

Clifton Scott's profile image
Clifton Scott 
7 years ago

When I signed up, I set the date for 2 months later. 2 weeks before the date, I decided to opt out, so I called them up using their computer automated call. The day before the original date it was supposed to start, my bank calls me and says Washington National is trying to pull money from my account. Now they are trying to steal from me after I already opted out! Not a good Company at all! 

Business response:

Hi Clifton, can you send us a message with some additional details so we can escalate this to our team for another look? If you can send us your contact info and policy info, we'd like to take another look. Thank you! 

Gayle Prete's profile image
Gayle Prete 
7 years ago

This company should be ashamed of themselves. They seem to do anything to make it impossible to get information on any policy. My father passed away in 2017, I have written to them in Oct 2017 and Jan 2018 to change the address of the estate, and they have ignored all my requests. Every time I call, I am directed to a foreign country who handles their customer service, and they tell me the same thing....send a letter to PO Box 2022...and nothing happens. No response, no call, no letters. They just mailed invoices again to an... read more

Business response:

Hi Gayle, would you be willing to send us a private message to act on this complaint? If you send us your policy number and contact info, we can pass it along to our internal team for a closer look and handling. 

Tina Atkinson's profile image
Tina Atkinson 
7 years ago

My agent got my birthday wrong so now I have to send in copy of drivers license or birth certificate before I can do anything with my policy. And now they have 2 different policy’s on me and it’s suppose to only be 1 policy so now they are taking double out of my paycheck, when I call I give them all my information but.... I have to send in a letter saying I want 1 policy taken off! Guess what? I’m done with y’all, I will send y’all a letter saying I want policy’s cancelled and I want all my money back that I have paid into ... read more

Lois Cordes's profile image
Lois Cordes 
7 years ago

The salesman lied to me and my claim was denied due to his lies. 

Frequently asked questions about Washington National Insurance

How is Washington National Insurance rated?

Washington National Insurance has a 2 star rating with 518 reviews. 

When is Washington National Insurance open?

Washington National Insurance is closed now. It will open tomorrow at 9:00 a.m.