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Washington Radiology Fairfax

2.9

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Location details

3022 Williams Drive, Ste 104, Fairfax, VA, 22031, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.9409 reviews
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Teresa A.'s profile image
Teresa A. 
rating
5 years ago

Had a 12 noon appointment for a breast MRI with and without contrast. After waiting 40 minutes in the waiting room and then after being taken back, I was asked if I wanted to wait longer for a female technician, otherwise they could get started with a male. I went with the male. This was mid Oct and in June I had broken five ribs after a fall. All summer, I nursed my ribs back and was at the point of no pain, but there was one spot where I had slight displacement that had taken longer to feel better. I told the technic... read more

Desiree D.'s profile image
Desiree D. 
rating
5 years ago

I am pregnant for the first time and today I went in for my 20-week ultrasound. I was so excited to see my baby, confirm the gender and have a great experience. I have a regular OBGYN doctor, James Kacedan, who is THE BEST! He has incredible bedside manner, is very professional and informative. Our first appointment went so well because He clearly loves what he does and is good at it. He is the nicest doctor I've ever come across and I chose him based on his 5 star reviews. His incredible customer service was something I th... read more

J R.'s profile image
J R. 
rating
5 years ago

The front desk service at this location is severely lacking. It appears the receptionists are either overtasked or undertrained. They answer telephone calls while they keep patients waiting in line or they ask you to be seated then forget you are in the lobby. On two separate occasions I have arrived at the front desk and was told to be seated until called. On both occasions two different receptionists then went on to check in patients who arrived after me because they had forgotten I was waiting after being told to be s... read more

Keren R.'s profile image
Keren R. 
rating
5 years ago

HAD A TERRIBLE EXPERIENCE GETTING MY 18 WEEK ULTRASOUND!! 1. When I scheduled my 18 week ultrasound, I was told that it would include 3D imaging. In fact, I verified this twice with the scheduler, who explained that the 3D technology is standard at this point. Much to my disappointment, the entire examination was performed solely using 2D technology. Both the technician and the doctor refused to use 3D, even though I asked for that several times. They said they will not provide 3D imaging because of the coronavirus! That ex... read more

Sumedh R.'s profile image
Sumedh R. 
rating
6 years ago

The technician at Washington Radiology doing the 20 week ultrasound didn't say anything the entire time and ended up not even completing the full exam. They didn't find kidneys, spine. She pressed hard against the belly and made it a painful experience. The radiologist made the findings sound like they were life threatening only to find out later from the OB that they will resolve on their own. Avoid this office. 

Donna K.'s profile image
Donna K. 
rating
6 years ago

Very upsetting wasted my time here and definitely my money! my doctor had pink hair (forgot her name) but she was very unprofessional and one of worst doctors that I've had. Recommended me nexium which got recalled the next day and doesn't even act like she cares at all. This place deserves a 0 star just because that doctor with (pink hair) 

MJ S.'s profile image
MJ S. 
rating
6 years ago

I drove an hour here and they canceled my appointment with no notice. I've been fasting since yesterday & Have had situations like this happen many times in the past with this facility. The receptionist Tatiana was incredibly rude and should not be employed here 

Cl V.'s profile image
Cl V. 
rating
6 years ago

I have been going to WRA at Fairfax for years. However, after my HORRIBLE experience there in January 2020, I would never recommend WRA Fairfax or WRA in general to anyone! They took my appointment, but when I arrived, they said they could not fit me in. I asked to speak with a manager, but was denied. Instead, a Lead Tech took me into one of the dressing rooms, (obviously so no one in the waiting room could hear what was going on!) and explained they were too booked to fit me in even though I had an appointment. The Lead T... read more

Business response:

We are terribly sorry for the inconvenience this caused you. This is not our level of service and we will look into further details with the communication. 

Alisa O.'s profile image
Alisa O. 
rating
7 years ago

I am not concerned about whether I received accurate results, which is the ultimate concern, but the patient care needs improvement. To clarify, I am a Quality professional specializing in life sciences compliance and improvement. So here's a free assessment: Washington Radiology communicates to patients that the clinic's errors are the patient's fault and responsibility. Reception and the technician both made entry errors that caused a lot of frustration and rework for both the personnel and me. In the clinic, the techn... read more

Business response:

Dear Alisa, We want to thank you for spending the time to share your feedback about our processes and patient care. We truly value your input and would like to speak further with you regarding your experience. Our leadership team would like to reach out to you. If you are willing, please send us your contact information via email to feedback@washingtonradiology.com. We look forward to hearing from you, and we wish you the best. 

Frequently asked questions about Washington Radiology Fairfax

How is Washington Radiology Fairfax rated?

Washington Radiology Fairfax has a 2.9 star rating with 409 reviews. 

When is Washington Radiology Fairfax open?

Washington Radiology Fairfax is closed now. It will open at 7:30 a.m.