Washington Radiology Fairfax

Jessica H. 

on Yelp

a year ago

I have been coming here for years and have seen some changes that are not particularly matched for the population of clients. The waiting room is extremely warm and takes a long time to be seen, wait is consistently 45 minutes behind schedule. Staff are abrupt and state they are short-staffed (which is unfortunate and stressful for them), making it sometimes uncomfortable experience. 

Jodi M. 

on Yelp

a year ago

I had a 2:15 appt today at the Fairfax location. I arrived at 2:00 as per their request. I was not called to go to the changing area until close to 3:00. Once I was called back, I waited for another 15 minutes, without being seen. I left the changing room to make sure I had not been forgotten about - and was told that I was next. When I still hadn't been seen for another 15 minutes, I got dressed and let the staff know that I wanted to cancel my appointment and did not want to be charged. I found this situation to be i... read more

Elaine G. 

on Yelp

a year ago

I had to come here for an OB ultrasound appt in Nov 2023 since my OB did not have any available ultrasound openings. I came on 11/30/23 and they were unable to get all the images they needed to complete the ultrasound. They had asked me to come back the following week on 12/8/23 to complete the images - claiming that coming back the same day would not allow the baby to move enough to get the images they needed. They billed insurance for both visits - with insurance only paying a portion of one. A few months later when I go... read more

Emily M. 

on Yelp

a year ago

This company has a monopoly in the DC area for mammograms and so doesn't try to make it anything more than a miserable experience. Sibley is so much better but it's so hard to get an appointment there. I came here last year for a diagnostic mammogram and walked in to a front desk informing me that the wait was 2.5 hours! I left and had it done at the K Street location when I could get an appointment months later. I tried again in 2024 and walked in to be told that they were running "30-40 behind." That turned out to be... read more

Jessica M. 

on Yelp

a year ago

Why should I be billed for an ultrasound that was incomplete and needed to be repeated at a different imaging location that was actually competent? I had an ultrasound 2/9/24, they called me shortly after I left because they knew they were missing parts, I returned. They were STILL missing important views and my doctor sent me to get it repeated. I went to Fairfax Inova to get it completed. Why am I now getting a bill in November? Washington Radiology - you can't bill for an exam you didn't complete due to your own staff inc... read more

Sarah P. 

on Yelp

a year ago

I would give zero stars if it were an option. I went to an appointment at your clinic in Sterling and was treated with very little sensitivity, understanding, or respect. The full details are in this message but in case you just want a summary: I am 23. It is unusual for me to need a breast exam. By my doctor's orders, I got an appointment and got a breast ultrasound - which I, obviously, have never done before. All of the doctors, nurses, and receptionists I spoke to treated me as if I was a child who was dumb for even mak... read more

Stephanie W. 

on Yelp

a year ago

I have been going here for over 15 years without any issue. This year a different story. First appointment I waited 1.5 hours only to find out they were backed up and couldn't tell me when I would be seen. Things happen so I leave and return 2 weeks later for my new appointment and also waited one hour after my appointment to get seen. The mammo went fine, caring staff. However the last straw is it has been 4 weeks and I do not have my results. I called and was told they would send "again" but has not come. I did not want ... read more

sandi j. 

on Yelp

2 years ago

I have never waited less than 1.5 hours. Be prepared to take a full day off work. Techs are fine, but how are they always behind - even if I have one of the first appointments of the day? 

Barbara B. 

on Yelp

2 years ago

I have been using Washington Radiology for my mammograms for over 20 years. They used to be very prompt and never kept my waiting for very long. This is no longer the case. I had a 10am appointment. When I arrived the waiting room was packed and was told there was about a 45 min wait. Wow. After signing I I sat in the waiting room for at least 20 min before I even given the initial paperwork for my visit. I then sat for over an hour before being called into the dressing area where I waited an additional hour before finally h... read more