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Watch Gang
- Los Angeles, CA
About this business
Location details
Los Angeles, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI've got 4 so far, all have been high quality on black tier. Be sure to put your preferences. Mine have all been my desired style. I just switched to every 3 months to keep affordable, I even liked the one I got on the wheel spin at a discount for $50.
Business response:
Thank you for taking the time to leave us a review, James. That J. Brackett looks great! ;)
Even on the platinum fee, if you try to sell those watches, nobody will give you 99$ for most of them!
1) The watch values are inflated 2) in many instances the watches, while sporting different brand names, are really owned by the same company 3) it is likely Watch Gang owns all or part of many of the watch companies, running what amounts to a pyramid scheme.
I played the “spin the wheel” on watch gang. And I won the Rolex. I legit won the Rolex. But guess what. It glitched out and decried to give me a junky 20$ watch instead 🙃 I even have proof of it.
*UPDATED* alright, it took what I consider too long, but they did make it right and I finally recieved a nice watch. my complaint with watchgang is their customer service, they wont even attempt to contact USPS to figure out what's wrong and straighten things out. but they ended up coming through on the transaction. 3 out of 5 stars, I'll give it another month since they threw in free shipping. Still waiting on my first black tier watch, it got lost at the Detroit USPS facility. Was found, then returned to sender. After ... read more
Business response:
Hey Marcus! We just responded to your comment about this, but wanted to address it here as well. First of all, sorry for any frustration with this! We would never want or expect you to spend hours on hold with USPS. That sounds terrible! In the future, if you're wondering where your watch is, please reach out to us first and we'll take it from there. After looking into this further for you, we see that this was just the initial email correspondence between you and Katie and that she has been in touch with you since then. It ... read more
RecommendedI am hoping I can give a good review some day. today Is the 22nd and I still have not received my first watch. I cant track or get a response from Watch Gang. Very disappointed so far!!!!!
Business response:
Hey Carl! Sorry to hear this. We just sent you a DM, and we'll look into this for you.
Fulfill your promises; if you charge a Platinum tier and promise X deliver X. Do not deliver a watch that retails on Amazon for less than the cost of the Platinum subscription.
Business response:
Hey Lee! Please send us a DM and we'll research this further. We pride ourselves on the value of the watches that we provide, so if you've found a lower price, for the watch you received, at a trusted retailer we will gladly look into it.
Your customer service is rubbish i had a small request before my watch sent and no follow up whatsoever its pretty poor and thats being kind, and this is the second time !!!!
Business response:
Hey David! We're sorry for any frustration. Our Member Support Team is really top notch and is always willing to help. Please feel free to shoot us a DM, and we'll look into this for you.
I would just warn people to not allow this service to suspend your service "if you want to change your mind later" they will restart your service without your permission
Business response:
Hey David, we're so sorry for any frustration with this. If you do choose to pause your service, the maximum amount of time you can do so is 3 months. Once 3 months is up, your subscription will automatically renew. If you don't want your subscription to renew, you would need to login to your dashboard and choose to stop your automatic shipments. Again, sorry for any frustration or confusion with this. If you'd like, our Member Support team will gladly look into this for you as well. Please reach out to them here: https://he... read more
Frequently asked questions about Watch Gang
How is Watch Gang rated?
Watch Gang has a 4.4 star rating with 4,020 reviews.
When is Watch Gang open?
Watch Gang is closed now. It will open at 9:00 a.m.