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1850 North Waterman Ave, San Bernardino, CA, 92404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
This facility is very clean and the staff members are very nice. They provide quality care and are always doing fun things for the residents. I highly recommend this place to rehabilitate yourself or your loved one. The admissions team is great especially Lome. She always goes above and beyond for the residents.
Business response:
Thank you so much for your review! We look forward to being of service to all of our residents!
Hi, I work at Waterman Canyon Post Acute for several years. This feels like home, from the residents to peers. I would recommend anyone to work here as well. We are professional, and the administration ensures continued education and an open door policy for any concerns and suggestions.
Business response:
Thank you so much for all of your hard work! We appreciate all that you do for our residents!
I was a patient with this facility for 8 1/2 weeks and over all it was very hospitable and the nurses were great, I'm very pleased and thankful for each and every level of staff at this facility... THANK YOU ALL AT WCPA Walter A.
Business response:
Thank you so much for letting us be a part of your recovery! We'll share your kind words with our team. We wish you continued good health.
Waterman is a nice place to be if you are sick and need medical attention and homeless with nowhere to go the staff for the most part is nice a few problems but they can be corrected easily . I am a patient here at Waterman David G
Business response:
Thank you for leaving us a review and caring for you during your recovery. If you ever encounter any issues while at our facility, please ask to speak with the Director of Nursing or the Administrator.
Waterman Canyon Post Acute is a very helpful facility. I am very grateful for the service that they provide. We could no longer have my mother in law at home due to her having advanced dementia and it was not safe for her to be at home any longer. Michael in admissions was so very helpful and patient in getting her admitted. He went above and beyond the call of duty, he was there to answer any questions that we had. Thank you Michael! The facility is very clean, not like others I have been to. My mother in law has been d... read more
Went to tour, the staff's so friendly. The facility gives off a home like vibe and will definitely consider this place for my aunt who is needing therapy
Business response:
Thank you for taking the time to tour our facility, we appreciate your feedback!
I'm giving this place 3 because I do see the effort in many nurses. They feel they are understaffed and I agree. They get overwhelmed at times I'm here right now for PT. The PT staff had me standing the second day! They are great. Many don't care if ur ok or not.. but for the ones that do, kudos to ya! I had an unforgivable experience one night with a nurse never once coming to check on my room. For the most part everyone here is kind and thoughtful and accommodating to the best of their abilities and budget. You've gotta ... read more
Business response:
Thank you for taking the time to post a review. We appreciate the kind words about our hard working staff. We will acknowledge Rosie’s contribution to your recovery. Our social worker will reach out to you to see if a room adjustment would make you more comfortable.
My grandmother told me today how much she loves the CNA named Lidia who works the night shift. She is always checking on her multiple times throughout the night. Asking if she is ok, if she needs anything, and offering anything that she requests. She is so polite and makes my grandmother feel like she is a person, not just some "patient." She will sit down and talk with her which makes my grandmother feel so happy that she doesn't feel alone because we can't be with her during the night hours. Even though I have never met L... read more
Business response:
Thank you so much for the kind review. I’m glad our team member is making you grandmothers time with us more comfortable. We will give a special thanks to Lidia for doing an excellent job. We appreciate your feedback.
So I'm back because I have some important, but sad news. When my mother went home from Waterman Sat.feb12th., they (Warerman), had recommended to her provider to have at least 3-4 more weeks of therapy to get stronger before going home with outpatient therapy. They didn't listen to this facilities (Waterman), recommended continuing therapy, but released her home to us & we had asked also but we were turned down. So only 8 hours home & my mom fell again and broke her wrist in 2 places & again she was back in the horrible dese... read more
Business response:
Thank you so much for taking the time to provide such a nice review. I will share your kind words with our team!
Waterman Canyon Post Acute has a 2.9 star rating with 206 reviews.
Waterman Canyon Post Acute is open now. It will close at 8:00 p.m.