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Waterstone Mortgage Corporation
- Mortgage Lenders
- Ft. Walton Beach, FL
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
Location details
123 Staff Drive Northeast, Ft. Walton Beach, FL, 32548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I had any questions about what documentation was required for my loan they always either called me or emailed me back promptly. I would highly recommend Sue and her team to any one that is looking to get a home loan.
Business response:
Thank you for taking the time to share your first homebuying experience with us. Transparent, timely communication is the key to an easy loan process. We hope you are enjoying your new home, congratulations.
Sue's help was tremendous! She helped me with a loan that allowed me to sign and put $0 down and she was in constant contact with me and my wife for the duration of our offer and closing. Because of her help, my wife and I were able to close on our first property together and we have more money for furniture and other appliances. An overall wonderful experience.
Business response:
Thank you for the 5-star review! We're glad you were able to take advantage of one of our no-down-payment loan options. It's always a bonus when you have extra cash to spend on furniture, appliances, and other items for your new home! Thanks again for sharing your feedback.
Sue Botelho made what could be a very stressful process, a lot less intimidating. Her expertise was especially helpful, as we did hit a few snags along the way. Sue was able to get things resolved and calm our nerves. I would definitely recommend Sue and her team, to anyone needing a mortgage professional.
Business response:
We agree, Sue is amazing when it comes to creating a smooth loan process for her clients! We're glad she made your mortgage experience an excellent one. Thank you for taking the time to share your feedback!
We had a big debacle with a larger firm and in short ended up scrambling to secure a loan in less than two weeks and Sue did it! I’m am so grateful and amazed by how hard Sue and her team have worked to put this all together so quickly!! Never have I wittinessed such a smooth process with such great communication. I will forever send you my referrals and see her out for our personal ventures as well.
Business response:
Wow, thanks for the glowing review, Amy! It sounds like Sue and her team made your mortgage experience a truly remarkable one. Thank you for sharing your feedback, and we greatly appreciate your referrals!
My wife and I recently had the pleasure of using Waterstone Mortgages to obtain a loan in order to purchase a home. We found Sue Botelho and her entire staff to be absolutely amazing in their endeavors to take care of us. They made what is normally a very complicated and stressful procedure just totally painless. They completely explained every step and were always available for any questions we might have. Sue Botelho and her staff went out of their way and bent over backwards to ensure that we were completely happy. My wif... read more
Business response:
So amazing! Thank you for those kind words. We agree, Sue and her team are nothing short of exceptional. Being treated like family certainly helps make the mortgage process a positive experience. Thanks again for taking the time to share your feedback.
Clear communication, expectations, and closed in less than 30 days. Clearly explained options, and Sue & her team were always available to answer questions.
Business response:
Awesome! We're glad to hear that your loan experience with Sue was top-notch. We hope to work with you again on any of your future home purchase or refinance needs. Thanks for sharing your feedback!
Sue and the entire Waterstone team were on top of the process making sure everything went as smoothly as possible. Anything that Sue could do to make obtaining my mortgage a possibility, she did without hesitation. Thank you Sue!!!
Business response:
Thanks for the 5-star review, Anthony! Keeping our clients up-to-date throughout the loan process is one of our main goals, and it sounds like Sue and the Waterstone Mortgage team in Florida did an amazing job. Enjoy your new home!
Sue and the entire Waterstone team were on top of the process making sure everything went as smoothly as possible. Anything that Sue could do to make obtaining my mortgage a possibility, she did without hesitation. Thank you Sue!!!
Business response:
Thanks for the 5-star review, Anthony! Keeping our clients up-to-date throughout the loan process is one of our main goals, and it sounds like Sue and the Waterstone Mortgage team in Florida did an amazing job. Enjoy your new home!
Sue Botelho and her team are the most professional and efficient lenders I've ever worked with! From loan application submission to closing day, Sue guides, informs and provides customers with expert knowledge of the loan process and what to expect even after closing. I highly recommend Sue and her team to anyone look to buy a home or refinance an existing one. I closed on my home within 30 days and couldn't be happier with the results!!
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 346 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open on Monday at 8:30 a.m.