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Waterstone Mortgage Corporation

5.0
  • Mortgage Lenders
  • Ft. Walton Beach, FL

About this business

FinanceMortgage Lenders

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more

Location details

123 Staff Drive Northeast, Ft. Walton Beach, FL, 32548, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0346 reviews
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jviel1104's profile image
jviel1104 
3 years ago

After having significant issues with another lender we contacted Sue and were able to close our loan in 2.5 weeks. If you are looking for a dependable, action oriented broker look no further. 

Business response:

Thank you for this review, Jviel! A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Sue was there every step of the way to walk you through the loan process. Thanks again!  

RobbyDavison8's profile image
RobbyDavison8 
3 years ago

After 4 months of dealing with another lender and not closing switches to this lady and bam we closed very easy to deal with polite and efficient this lady rocks 

Business response:

Thank you for this 5-star review Robby! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again. 

Matt D.'s profile image
Matt D. 
3 years ago

Sue with Waterstone Mortgage was awesome! Helped me achieve the best rate for an income property refinance while we experienced historical lows. Working through COVID-19, Sue and the Waterstone team made the experience seamless. Highly recommend Sue, and I’ll look to use Sue again in the future. 

helgesonjenn's profile image
helgesonjenn 
3 years ago

Sue was great to work with, very responsive to any questions we had. She was also very thorough and helped us to close as soon as possible. We would highly recommend contacting Sue! 

Paul's profile image
3 years ago

I did a VA refinance with Sue and her Waterstone team. They quickly answered all my questions and were very easy to work with. I would definitely recommend using her. 

claudio nati14's profile image
claudio nati14 
3 years ago

Sue has a very positive and outgoing personality, and it has been a pleasure to work with her. I'm in the process of buying a house and would recommend her to everyone I know. She goes above and beyond and I feel comfortable dealing with Sue. Thank you for all your help. 

Business response:

Thank you for taking the time to write this review. Exceptional service is what we strive to provide each and every one of our borrowers throughout the loan process. It sounds like Sue is delivering that and beyond. We can't wait to hear about your new home, congratulations! 

jrcox88's profile image
jrcox88 
3 years ago

Sue and her team were able to complete my home loan with no hassle at all. She communicated effectively and I highly recommend her to anyone wanting to purchase a home. 

Business response:

Thank you for taking the time to write this review. Communication plays a large role in the loan process, so we are happy to hear Sue and her team were there every step of the way. We hope you are enjoying your new home, thanks again! 

Cari Keller's profile image
Cari Keller 
3 years ago

When I found the property I wanted to purchase, I contacted other lenders and they were slow to respond. It's a fast-moving market, timing is important. I contacted Sue on a Friday and she worked through the weekend to secure pre-approval for us to make an offer on a Monday. She worked hard to ensure we locked in the lowest rates. Then she and her team stayed in constant contact with us through closing. They are an excellent group to work with. 

Business response:

You're absolutely right Cari - timing is everything. We're glad to hear Sue went above and beyond in helping you close quickly, and hope you'll return with any future homebuying or refinancing needs! 

Austin's profile image
Austin 
4 years ago

Sue got it done when others couldn't. Her and her team work fast and are always there to answer any questions. Thank you Sue and Waterstone for everything! 

Business response:

Thank you for writing this review , Austin. We're glad Sue made everything work for your first home purchase. Congratulations! We hope you get to enjoy your new home soon! 

Frequently asked questions about Waterstone Mortgage Corporation

How is Waterstone Mortgage Corporation rated?

Waterstone Mortgage Corporation has a 5 star rating with 346 reviews. 

When is Waterstone Mortgage Corporation open?

Waterstone Mortgage Corporation is closed now. It will open on Monday at 8:30 a.m.