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What Clients Are Saying
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by GO Mortgage
it was fine
Verified by GO Mortgage
Not recommended. More talk and no action. A waste of time and money. Unprofessional incompetent people work here.
Verified by GO Mortgage
Robert was good, very communicative. Paula was great Underwriter was a pain in the ass. closing was late and awful manager called afterwards and tried to make it right which did help.
Verified by GO Mortgage
Lack of communication, not locking in rate, rude Emails
Verified by GO Mortgage
Through no fault of Jason, the appraisal was delayed which in turn delayed our closing. There did not seem to be enough information on who was doing the appraisal or consequences for missed deadlines.
Verified by GO Mortgage
Earlier notice of lock-in rate options and information required for loan approval before settlement.
Verified by GO Mortgage
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Verified by GO Mortgage
After going through 2 other house closings in the past this was the most stressful. Seemed like every day there was information that was needed in a timely manner.
Verified by GO Mortgage
Shelby Howard was excellent, however we did not feel the same regarding Elise. She did not communicate the loan terms, your terms for no early payoff - knowing our house was in the process of being sold. Also when the appraisal came back lower than the purchase price - again she communicated incorrect amounts. It was frustrating, and we decided to communicate with Shelby only. Please do not contact us for further information. Since you have insisted on sending us this survey this is our honest response.
Frequently asked questions about What Clients Are Saying
How is What Clients Are Saying rated?
What Clients Are Saying has a 4.9 star rating with 14,609 reviews.
When is What Clients Are Saying open?
What Clients Are Saying is open now. It will close at 6:00 p.m.