Wheelhouse Apartments

Marta I. 

on Yelp

5 years ago

Wheelhouse/Boutique is by far the worst property management company I've ever had to deal with. I have mold in my bathroom because there is no ventilation. When I complained about it they sent over a painter who just painted over the mold...one coat...then left leaving all his equipment including a huge fan in my tiny bathroom..claimed he would be back later that day and I still haven't heard from him. No clean up no treatment no scraping of the mold just paint. It was such a sloppy paint job I now have paint on the bathroom... read more

Kylie K. 

on Yelp

5 years ago

I don't even know where to begin, but I will give details since the leasing manager Kiersten refused to hear me out. I had two apartment showings with Boutique/Wheelhouse that were great, with a friendly agents Ethan and Stephanie. However, today I had a showing that was an absolute nightmare. I arrived exactly on time to my 4pm showing, got out of my car and was walking over when the leasing agent Will walked in with the two other people he was showing the apartment. I walked up expecting the door to be unlocked and it was ... read more

Kerry O. 

on Yelp

5 years ago

This is the worst group of people I have ever had to deal with. They go back on their word about rent stuff and are very incompetent when it comes to repairs. I have so much unfinished business with them (especially regarding my constantly leaking ceiling and the furniture that was destroyed in the process) but honestly just want to move. Check your lease and save every notice/ receipt that has to do with money you give them. THEY WILL TRY AND SCREW YOU! I have to deal with these buttholes on a monthly basis. Do yourself a f... read more

douglas o. 

on Yelp

5 years ago

Apparently the people at Wheelhouse cannot read. They took over management when my building sold in April. I am still under my prior lease. My lease contains the following language..."Tenant must give 30 day written notice prior to the end of the month to terminate lease or automatic deposit loss." I gave 30 days written notice and they are withholding my deposit for terminating my lease early. Their response to me pointing out the provision in my lease was they had never seen anything like that before. I reminded them... read more

Mark B. 

on Yelp

5 years ago

Wheelhouse is very unprofessional. I moved from Texas up to Denver on Christmas day. At the time of us moving in, we already started to have issues. Wheelhouse had taken over the 7205 homes which had been converted to a 4 plex. I have gone weeks without having sustainable hot water (DURING WINTER). I would have to play a game of Russian rullette with the hot water. If I turned on my dishwasher and had the washing machine running, NO ONE in the house (including the downstairs) would have no hot water. When we finally got some... read more

Troy L. 

on Yelp

5 years ago

I have never been late on a payment nor had any complaints. Wheelhouse took over the building I am at 2 days after resigning my lease. I am moving out at the end of the month. They are showing my place almost everyday. They are unprofessional via email. They are sarcastic and rude. All I wanted to know is if someone is coming into my home will there be a representative of wheelhouse there with them. They came in and left exposed live wires and left me with no explanation. I told them I was going to contact the BBB and now I ... read more

Lizzay G. 

on Yelp

5 years ago

Leasing agents are very unresponsive. Heat didn't work in the building and I went a month and a half with no heat in January-February. Their solution to me was to add more space heaters as they kept insisting the heat was running when the radiator was cold to the touch. My ceiling leaked on the third floor of the Tailwind apartments and I called the emergency line about it, nothing could be done but I had a maintenance person nice enough to come set down towels in case it leaked again. That didn't get fixed for another week.... read more

Anna O. 

on Yelp

6 years ago

I sent an email inquiry through their website on Saturday the 8th since they were out for the weekend. I received no response. I called on Tuesday the 18th and left a voicemail. I received a call back the next day (Wednesday) and we got the viewing appointment scheduled for Saturday the 29th at noon. I had requested a confirmation (email or text, which should be the norm but I got none). I called today, Thursday the 27th to let them know I may be 5 minutes late on Saturday because my prior appointment got moved up by 5 mins ... read more

Jude S. 

on Yelp

6 years ago

Could care less about anything once you move in. Ongoing problems with our laundry machines and zero care that the company that is supposed to fix them doesn't. Have had questions about my bill without an answer. Have called the main office about five times to have these problems addressed and am told each time that someone will call me back. Have never been called back once.