Whitney Oaks Care Center

Hannah J. 

on Yelp

7 months ago

Everything could be improved. Poor communication, inconsistent information to my extended family about their loved one, dirty and rude staff. 

Kim B. 

on Yelp

9 months ago

Do not trust the doctors at Whitney Oaks. They will lie straight to your face. They put my Mom in Hospice. I asked them not to kill her and the doctor laughed at me. She was dead about 4 hours latter. My Mom had a bed soar. But they did nothing to fix it. Killing her was easier for them than dealing with her. 

Mina T. 

on Yelp

a year ago

This is a family friend that we recently went to visit. She was placed in a broken bed that did not sit up... despite the fact that their own evaluation stated that she needed to be upright 90 degrees for ALL INTAKE. And were having her "eat" laying down. The wheel chair has an unknown stinky brown substance that one could surmise was fecal matter. And these are her fingernails. Copious dried fecal matter. This is how we found her. And the staff was angry when we asked for her to be up in her chair to eat (after asking ... read more

John O. 

on Yelp

2 years ago

I just received an email from Yelp.com that a complaint has been lodged for a post I wrote last December 24, 2023. In this post, I reported what appeared to be a brazen attempt to steal a laptop from a dear friend. The details I reported in that post are all true, co-witnessed by my partner, Veanna, who was with me during the episode. The details of what we reported are factual. We also filed an official report with the person who was in charge of the facility that day, but I do not remember her name. In this official re... read more

Julie P. 

on Yelp

2 years ago

Horrible care!! My dad is 92 and suffered a stroke that has left him blind. Myself and 3 siblings take turns being there as much as we can. He's in a room with two other gentlemen, and they all hate it. Nobody comes when they hit the call button! I went to help him with his lunch the other day, and he was in the dining room with no one helping him with his food. Did I mention he's blind! I found out today that he crawled last night to the nurses' station last night and again, this morning. That's because no one is checking o... read more

Tom V. 

on Yelp

2 years ago

My cousin Don spent part of his last months there. Broken down furniture, canned foods, overworked staff, "turn no one away" attitude, made this a facility to avoid, imho. 

Karin B. 

on Yelp

2 years ago

My 90 year old mother was here for 5 days following femur surgery. She is legally blind, has COPD, and leukemia. She was supposed to be at Whitney Oaks for longer, but she developed an infection that turned septic. Prior to this diagnosis she had shortness of breath and a high pulse on day 5. They took a urine sample that morning and called the doctor. The doctor asked for a chest X-ray and more labs. The facility contracts out for this. Four hours later, the first urine sample was still there with no X-ray machine in sight,... read more

Milton O. 

on Yelp

2 years ago

Whitney Oaks in Carmichael, Ca is the worst facility you can trust to take care of your loved ones. My Grandmother was in this facility for a month and experienced the worst abuse by the nurses/staff members. My Grandmother described being slapped by the black nurses/staff members and being left naked for hours in her room with a roommate that would scream all day/night and also being denied access to basic necessities (i.e. WATER!) Who knows what else happens here behind our backs! No one believed my Grandmother until we w... read more

S D. 

on Yelp

2 years ago

this place is horrible! do not send your loved ones here ever. my mother in law ended back in the hospital with I frictions as this place left her sitting in urine and fecies. this place and it's employees should be shut down!! dirty, dropped pills on floor and try to give them to patients.