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8198 Terminal Rd, #105, Lorton, VA, 22079, United States
Get directionsWe had a great experience with WN. Our sales rep, Jacob Shipley, was extremely knowledgeable and honest, and gave us a detailed evaluation of the windows in our house. He recommended the Potomac window from Vytex, explaining how well run that company is. Our main concern was regular noise from adjacent commercial properties, and he discussed it in depth with us. He found the noise rating information for that window that we needed (which was very good), and we both did research on what type of glass blocks the most noise. We ... read more
Business response:
Camille, thank you for sharing such an awesome experience with us. We understand that purchasing windows is a huge investment, so we always strive to provide the best quality in the market. Welcome to the Window Nation family!
After many yrs, our 1970s split level needed its drafty, antiquated windows replaced. We did our research, and Window Nation was quick to jump on the opportunity. The sales person came to the house "after hrs" as it was convenient for our schedule. While knowledgeable, she was a bit pushy and talked down the competition. Even with "all their discounts," we paid about what we expected, as windows are not cheap. 0% financing for 18 months helps! They measured twice, with two different people, and had them delivered within... read more
Business response:
Rob, we're sorry about the damage to your blinds. Please share these damages with our service team at 866-217-9582 so we can arrange getting them fixed for you. However, we're so glad that your overall experience with us was wonderful and we appreciate your patience and understanding. Welcome to the Window Nation family!
From start to finish a completely professional engagement. The showroom, salesman, installers, Install manager (Steve) and the finished product was 110%. The ONE minor snafoo was handled with professionalism and promptness. This was never a "hard sell" situation, never any pressure AND the price was equable. Window Nation's Zero% financing program was literally unbeatable. In the end I was ecstatic with the results . I never go with one estimate and had gotten THREE before WINDOW NATION's and they beat all three. They k... read more
Business response:
William, Thank you for sharing such a great experience with us. We appreciate your business.
Although we ultimately did not use their services we had a positive experience with Window Nation. The representative called even though he was only 10 minutes behind schedule. He was friendly and informative. We did not expect the appointment to take 2 hours but we felt much more educated at the end of the appointment about windows in general and all the different options and possibilities. There is pressure to sign a contract. The state of VA requires a three day window for cancellation so we signed on and made a dep... read more
Window Nation installed windows on our huose in February. Two became difficult to open and they came back 6 months later to fix it (when I finally got around to calling); I didn't have to haggle about what the contract requires. The repair took only a few minutes! WN has great customer service, great followup, friendly, local, customer representatives. The salesman did not use high pressure techniques. He was very factual and didn't use tactics like the boogey man of child safety. And the prices were reasonable...remember th... read more
Business response:
Kimberly, thank you for sharing such an amazing experience. Providing you great customer service and competitive prices are top priority for us! We appreciate your business and look forward to working with you again for any future window, doors, or siding needs!
Mr. Alan Soon was extremely thorough in the consultation, providing a large amount of information concerning the product and the company. He is very skilled. The consultation was significantly longer than expected. However, I was persuaded to make a purchase. The company contacted me one day later to schedule the measurements. I am anticipating the rest of the project will reflect the assurances given by Mr. Soon and proceed smoothly as this is a significant investment in home improvement.
Business response:
We appreciate your feedback Carol. We are sorry that the presentation is longer than you'd like. However, having well informed customers is important to Window Nation. We look forward to installing your new windows and thank you for choosing Window Nation!
Spent time with our designer, Alan Soon, discussing Window Nation products and services. Alan was extremely knowledgeable about the company and gave us the information we needed to decide about our project. Alan could not have done a better job and we sincerely appreciated his advice. Thank you Alan!
Business response:
Good morning! We appreciate you providing us with your feedback. It's great to know that Alan was able to take care of all your needs. Our representatives work diligently to assure our customers are well informed before making any decisions. Thank you for choosing Window Nation!
The windows are amazing! Such a difference! Cannot wait for the success of our door install :-)
Business response:
Hi Lin, Thank you for choosing Window Nation. We look forward to working with you again in the future. Enjoy your new windows!
the initial consultation was long, but thorough. Our Window Nation Rep, Dave Harrison, was knowledgeable and very informative. I ordered custom windows to replace my old double hungs. I wanted something very specific for my living room: a fixed casement over an operable awning window in the same opening. I asked to review a shop drawing before manufacture, just to make sure it was what I envisioned, which they provided. The installers took no time at all with the windows and the look fabulous!!! Great job! Now I jus... read more
Business response:
Rebecca, We're so thrilled to hear about your amazing experience. Welcome to the Window Nation family!
Window Nation Northern Virginia has a 4.2 star rating with 1,674 reviews.
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