Window Nation Northern Virginia

J.T L. 

on Yelp

3 years ago

PLEASE DO NOT ORDER WINDOWS FROM THIS COMPANY. If I could give this company a negative score I would. I have replaced windows in three of my homes and this was by far the worst experience I have ever had. I was told by the sales rep that our windows would be installed with in 3 months......14 months later, the job was complete. This is after losing the paperwork and work orders TWICE, LOSING my check for 10k and then lying about it for OVER 2 years. To top it off, one window came broken and they never ordered my garden windo... read more

Suzanne A. 

on Yelp

3 years ago

$28,000 for 14 windows and that's with the buy 2 get 2 discount. Plus super high pressure sales when they give you the quote. Reminds me of time share sales tactic. Will not be using . 

Mike P. 

on Yelp

3 years ago

To put it simply, they're a bunch of scam artists. They quoted me $16,000 for a patio door but was offered a 50% discount to get the "real" price to have the door installed. This is snake oil salesmen tactics. I went to Anderson, got the second best door in the industry and was quoted and $4500 for everything. The only discount for for the transom window, if I wanted it to match the new door. Don't fall for Window Nation's unethical and shoddy sales practices! 

Kirk S. 

on Yelp

3 years ago

I had 9 windows installed in April 2021. A heavy rainstorm in July caused water to run into the house steadily dripping from the top corners of the windows. After hours on the phone and a run around with a crew who didn't know why they were there I eventually got a lead installer out to inspect the issue. The "solution" was to caulk the sides of the crosshead. Nothing was done to remove siding and look at parts from the installation. Almost a year later, with a heavy rainstorm the problem persists. To my new knowledge base... read more

Karen S. 

on Yelp

3 years ago

My initial meeting/quote went very well. I decided to go with Window Nation because of their installation model and quality of product. I was assured by my representative that the installation would be in July, (my quote date was Mid-May). He even joked that he would "see me in July!". Strike 1. I was pleasantly surprised when window nation gave me a call to arrange a date for the final measure. The representative told me the earliest she could get me in though the date will probably change once they get "reinforcements",... read more

Olga R. 

on Yelp

3 years ago

Such a long (1 year) and disappointing journey with WN. I signed a contract and paid for 6 windows in May 2021. The windows did not arrive until December 2021. During that 7 month period NO ONE from WN updated me either by phone, text, or email. I called periodically and was always told the same obvious remark, "They are on order". There was no clear idea when they would arrive. Finally I was scheduled for an install on Dec. 13, 2021. So excited. All the windows were the wrong color!!! I was told that the orders are not chec... read more

Terrence J. 

on Yelp

3 years ago

Called the main number and was promised a call back... never happened! I would use a big box store because the price variation isn't as vast. 

R H. 

on Yelp

3 years ago

The Window Nation salesperson came and spent initial 20 minutes disparaging other products and other companies. When he learned I was planning on making a decision in 10 days, after soliciting estimates from a couple of other companies and conducting a full energy audit next week, he informed me that "it is company policy not to provide written estimates" and that "the price I give you is good for only today". Further he did not measure or even look at more than 1 of the 9 windows (they are different sizes) and quoted a pri... read more

Roger J. 

on Yelp

3 years ago

If you're reading this, then you're considering purchasing windows from window nation. I know they may be a little cheaper than other companies, but do yourself a favor and RUN, pick another company, any other company to replace your windows. Our experience with Window Nation was nothing short of terrible all the way through. Window Nation employees and installers were incompetent, sloppy, and rude. We contracted with WN to replace our homes old lead paint windows, at first everything went ok, the company measured the win... read more