Window Nation Northern Virginia

Robbin B. 

on Yelp

4 years ago

Window Nation has been less than responsive to a broken window. All I need is an estimate to replace the window they installed three years ago. I have given them everything they have asked for to help the process. I was told it would take 2 weeks. At three weeks I called and someone took information. A week and a half later still waiting. I have calls in and told it could take 48 hours to get back to me. I will not be recommending them. 3 years ago they replaced all my windows and sliding glass doors. I just want an estimate... read more

Mel B. 

on Yelp

4 years ago

Window Nation is a scam. They offer buy 2 get 2 free and 18 months interest free and they quote a price and then raise $2000.00 it is all a scam. We never received any discount delayed work and we did not receive any promotion pricing. We do not receive anything that was told to us by the sales person. Buyers beware!!! 

M B. 

on Yelp

4 years ago

I've renovated four houses in my lifetime, one of which was a gut remodel. I estimate I've spoken to 50 different companies and Window Nation is unequivocally the worst - and I've spoken to, and received a settlement from, Power Home Remodeling Group. The WN experience took something like four hours - not the 1-2 promised. What to expect: 1. The sleaziest of "sleazy used car salesman" tactics 2. Lies, lies and more lies Specifics: Went to a public event where window nation was present to inquire about windows - in the expl... read more

Jeri S. 

on Yelp

4 years ago

I would NOT recommend this company to anyone. Sales rep was knowledgeable and helpful, but after that, things went downhill and still going. Did not get a call for appointment to measure windows after sales meeting - had to contact sales rep who prompted measurer for appointment, and that went ok. Sales rep warned that install could be 4 months - turned out to be 6 months and I had to start calling at 4 months for status, and was repeatedly promised "another week" which repeatedly fell thru. Installers barely spoke English t... read more

Cynthia S. 

on Yelp

4 years ago

Called to ask what the lead time is on their windows and they refused to tell me - said I have to have someone come into my home first. I told them I just wanted to know an estimate on how long it will take to get windows installed - a rough estimate would have been fine, but they were very pushy about getting into my home. I asked to speak to a supervisor and after a very long hold, was hung up on. Way too pushy to do business with. They must want to hide something. 

Jim B. 

on Yelp

4 years ago

They called me every 10 minutes and wouldn't leave me alone I told them I'm not interested! Don't deal with this company. 

Ross S. 

on Yelp

4 years ago

The sales rep was good and thankfully she answers her emails. No one else does. When we got an email stating our windows had arrived at the local outlet, I emailed the customer service email address three times to schedule an install date, it wasn't until I copied our service rep that anyone responded. The install crew left garbage and tools in our yard, disrupted lights and did not fix them after and scratched the aluminum trim on at least one window. Less than one month after installation we woke up to find one of the ... read more

Amanda B. 

on Yelp

4 years ago

We paid cash for our windows so when they came messed up. Do you think they would help? No. We aren't financed through them- why would they!? Customer service skills are lacking 6 months later... I wouldn't waste your money with this company unless you want terrible service. 

John H. 

on Yelp

4 years ago

Window Nation is not what sales man claimed their "Superior Service", the price what I paid for is not justified!!! I signed contract on July 1 and salesman told me no the window installation will be no later than Second week of October. After month goes by I called up the office and checked the order status, they told me it will be likely delayed to in the middle of November. I tried to reach manager and one is on vocation and another one is not reachable and I escalated to higher manager which is North Eastern general man... read more