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Wyndham Lakes
- Assisted Living Facilities
- Jacksonville, FL
About this business
About Us Wyndham Lakes Wyndham Lakes offers the highest level of 55+ Active Adult Apartments, Assisted Living, Memory Care, and Respite Care to seniors in Jacksonville, Florida. We invite you to visit us today to see why our community is the perfect place for you or your loved one to call home.
Location details
10660 Old St Augustine Rd, Jacksonville, FL, 32257, United States
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It has been all positive....and our loved oneis quite the challenge. We picked this community, because we gathered info on a half dozen places. The family felt that three were in our budget and we visited those. Our sister liked this one the best. Good care, good food, nice room at a bargain cost and very nice staff.
Business response:
Hi John K, thank you for sharing this positive review about your experience with our community! Here at Wyndham Lakes, we always strive for top-quality service and are glad we could provide it for you.
It is very nice. I love living here. There is all kind of things to do. And the staff is very nice.The apartments are all on one floor. In many buildings each has a screen porch and small kitchetet bath with walk in shower. Very nice.
Business response:
Hi Yolanda, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
This facility is older and it's not fancy, but it's a good fit for my loved one and things have gone well overall. My loved one likes it here. The staff are good for the most part, sometimes it takes a little bit longer to get things done. My loved one isn't overly happy with the food, mostly the quality. We have spoken to the kitchen manager about it. Housekeeping is once a week and they do a good job with that. Communication with the family is very good. I would recommend this facility to family and friends.
Business response:
Thank you for leaving this detailed review about your experience with our community! We always strive to provide top-quality service and are pleased to hear that you enjoyed your experience here at Wyndham Lakes.
I toured this facility and it was nice.
Business response:
We are so happy to hear that you enjoyed your tour and we welcome you back any time! Thank you for taking the time to leave this 5 star review.
Wyndham Lakes provides a great value for the money, especially if you don't need the "shiny" and newness. The sales director that we worked with was lovely. A big plus at this facility is that if your loved one runs out of money, they will transition to Medicaid so then you do not have to move them out.
Business response:
Thank you so much for your positive five star review. We are very proud of our community and thank you for sharing your is it experience.
This was a nice community. It felt a little too small and didn't have the grounds we wanted for our loved one.
Business response:
Thank you for sharing your experience and leaving us a review. We are sorry that we weren't a good fit for you and wish you the best of luck in finding a community that meets your needs. If we can be of service to you in the future please reach out.
This is a nice place for a secure environment for your family. The staff communication with the family is sometimes mediocre as it took three calls to check on my loved one when the family couldn't communicate with our loved one. My loved one feels that the portions are too small and the resident's are not allowed to go back for seconds. The community does have activities available for those residents who wish to participate in them.
Business response:
Thank you for your four-star review. Would you please reach out to our Executive Director regarding the communication shortfalls? We would like to discuss ways to improve our communication with you. Thank you.
The facility was nice but my loved one never felt like mingling with the other residents.
Business response:
Thank you for taking the time to leave our community a review! We hope you have a great day!
They have been great, my mom is very happy. She doesn't take advantage of a lot that they offer, but she is happy with what she does take advantage of. I have had several people ask for recommendations, and I say that Wyndham Lakes is a good place.
Business response:
Jimmy, thank you for taking the time to leave our community a positive review! We hope you have a great day!
Frequently asked questions about Wyndham Lakes
How is Wyndham Lakes rated?
Wyndham Lakes has a 4.5 star rating with 331 reviews.
When is Wyndham Lakes open?
Wyndham Lakes is open now. It is open 24/7.